About Legacy Heating and Cooling
Legacy Heating and Cooling is known for its exceptional service and professionalism. The technicians are knowledgeable and courteous, taking the time to explain options without any pressure. They respond quickly, even on weekends, ensuring repairs and installations are done efficiently. Customers feel at ease during stressful situations, receiving helpful maintenance tips and future equipment options. Recent reviews highlight the great experiences with service technicians who provide thorough and friendly service. Although there were some communication issues regarding quotes and installations, the overall service remains highly regarded. From sales staff to installers, Legacy is recognized for providing top-notch service and is the preferred choice for heating and cooling needs. Customers appreciate the attention to detail and the ability to navigate complex situations, such as unique chimney layouts. With options like a monthly lease plan for hot water tanks, Legacy continues to make the process smooth and accessible for its clients.
We had them in two years ago when we purchased an a/c unit. We’ve been very happy with it and had family and friends buy with them on our recommendation. Yesterday we had Mark out to inspect the a/c as something seemed off. He was able to call me beforehand when I needed more information, was very thorough, and gave us some advice. Although the problem seemingly disappeared, he took a detailed report in case we need them back out.
Their prices were very competitive and quick to respond. The install of the AC unit was quick and the installers were very respectful and kept me in the loop on what they were doing. Once they were done they walked me through the unit and clearly explained everything. Great service.
Very responsive and good communication! The friendly technician was knowledgeable and got everything fixed!