About Auto Tech West
Auto Tech West is an automotive mechanic shop in Edmonton, Alberta that provides services and repairs on all makes, models, and years of vehicles. They strive to uphold their responsibility to keeping car owners safe on the roads and value a high level of customer service, ensuring customers stay informed and drive away satisfied. The shop owner, Eric, is client-centric and provides honest, reliable, and competitively-priced vehicle repair services. Customers praise the shop's knowledgeable staff, great customer service, and comfortable waiting area with streaming TV channels. Recently, customers have noted friendly service and competitive prices, with one mentioning they were treated fantastically and received a good deal. Despite some scheduling issues that caused minor delays, many customers appreciate the team's reliability and willingness to go above and beyond. For example, one customer from Moose Jaw praised the shop for quickly diagnosing an alternator problem and completing the repair over the weekend, which was very helpful given their tight schedule. Others have visited for smaller repairs or towing, and all agree that Auto Tech West offers dependable service with staff who are always friendly and attentive.
Knowledge, skill and excellent customer service. That's what you get when Auto Tech West works on your vehicle. They have always been able to book my vehicle in quickly, provided a clear diagnosis of the problem, given solutions and estimates before work was performed, and advice if the cost was out of scope at that moment. I appreciate never having to convince them of a problem that I have observed. They have community contacts with towing companies, locksmiths (and likely more) that aid in providing excellent service. I have called to ask questions and they have always provided a clear answer that never left me wondering if my vehicle was safe. I have never left feeling...read full review
Honest work came in with a coolant leak got it diagnosed and a full inspection and the only other problem they could find was the front brakes needing replacing didn’t try to upsell me on anything and had it ready to go the next day
We've taken our vehicle here a few times, and have always been very happy with the service. Great guys, friendly, efficient and quick with communication and updates on the vehicle! Highly recommend.