We recently had a tankless water heater installed by Diamond Willow, and the experience was excellent from start to finish. Brooks and Keelan arrived on time and worked diligently throughout the day. Keelan, as an apprentice, was here for half the day and did a great job. Brooks was incredibly thorough, completing the installation around 3 p.m.
They carefully removed our old hot water tank, taking great care to protect our walls and home. Brooks even did a fantastic cleanup to ensure no water was left behind. The installation of the tankless system was seamless, and Brooks took the time to explain how it works in a clear and helpful way.
We first had Diamond Willow come in to do a furnace check and they found a problem with the modulating gas valve on our furnace and so they replaced that for us and everything functioned okay at the time. We then had Diamond Willow install a linear gas fireplace and they did a fantastic job, on time, professional and as quoted. After they left from the fireplace installation they came back as they smelled unburned gas coming from someone's furnace and it turned out to be ours. After some testing they confirmed that our heat exchanger was failing and needed replacement, which turned out to be on warranty. The furnace ran great for a week (now coming... read full review
June 2024
Have used this company for all my annual servicing on my furnace and fireplace for many years, always happy with the service. I also had them install a garage heater and the pricing was very competitive compared to some of the quotes I received!
We recently had a tankless water heater installed by Diamond Willow, and the experience was excellent from start to finish. Brooks and Keelan arrived on time and worked diligently throughout the day. Keelan, as an apprentice, was here for half the day and did a great job. Brooks was incredibly thorough, completing the installation around 3 p.m.
They carefully removed our old hot water tank, taking great care to protect our walls and home. Brooks even did a fantastic cleanup to ensure no water was left behind. The installation of the tankless system was seamless, and Brooks took the time to explain how it works in a clear and helpful way.
Additionally,... read full review
We first had Diamond Willow come in to do a furnace check and they found a problem with the modulating gas valve on our furnace and so they replaced that for us and everything functioned okay at the time.
We then had Diamond Willow install a linear gas fireplace and they did a fantastic job, on time, professional and as quoted.
After they left from the fireplace installation they came back as they smelled unburned gas coming from someone's furnace and it turned out to be ours. After some testing they confirmed that our heat exchanger was failing and needed replacement, which turned out to be on warranty. The furnace ran great for a week (now coming... read full review
Have used this company for all my annual servicing on my furnace and fireplace for many years, always happy with the service. I also had them install a garage heater and the pricing was very competitive compared to some of the quotes I received!