About Blackfalds Eyecare
Blackfalds Eyecare is a friendly and helpful eye care provider known for its caring staff and excellent service. Many customers appreciate that the staff remember them by name and go above and beyond to ensure a positive experience. The doctors, including Dr. Kanji and Dr. Rowland, are highly praised for their professionalism, expertise, and willingness to listen. Patients feel confident in their care, whether it's routine eye exams or urgent medical attention, as seen when a patient was quickly referred to a specialist and received prompt treatment. The staff are quick to assist with glasses, fitting, and repairs, often offering solutions that save money, such as package deals covered by insurance. Despite some frustrations with delays or communication issues in the past, overall, customers trust the clinic for their eye health and appreciate the personal attention they receive. The clinic is recommended for both children and adults, making it a reliable choice for comprehensive eye care in the community.
Awesome! Dr ZoBell is terrific. Staff is terrific. Highly recommend!!
My son's glasses came in no one called me for a month. They broke immediately and again no one has contacted me when I try to call phone number is unavailable. Very frustrating. I showed up 15 minutes before close and they were locking the door and refused to help me .Changed my review as the Dr did come to my home to personally drop off the glasses and apologize
Thanks to Dr. Rowland's expertise and persistence, I was rushed to a specialist less than 24 hours after seeing her. They found a large brain tumor, which will be removed surgically right away. Thank you, Dr. Rowland, for going above and beyond. I am so grateful to you and all the staff who stayed late and made sure I was seen right away while actively listening to what I was experiencing. To everyone reading this, get your eyes checked every year (I recommend going here because they're all incredible).