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Reviews for Banfield Pet Hospital

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  • Oct 2023

    I thought I would give Banefield another try after having less than desirable experiences at other locations just to find out it’s the same experience just a different location. Any time I try to call, no one answers the phone. Last time I tried to make an appointment, they told me all they had were walk ins on that day. I overheard the woman checking out beside me make an actual appointment on the same day. So I asked the woman who was checking me out why that would be. She seemed annoyed and asked if I needed to make an actual appointment. I had to reschedule this appointment as it no longer fit into my schedule. When I spoke to the employee on the phone, she seemed...read full review

  • Jul 2023

    Terrible service. Failed to log our appointment, and refused to see our cat for a simple rabies vaccination. This seems to be a pattern with Banfield in general, as we’ve had similar disregard at other locations.

  • Mar 2023

    Lost the cat's cytology after charging 200 dollars for it and gave the runaround for months on what was going on. Switch her to a different vet and tried to get the cytology sent over and found out they didn't have it. Do yourself a favor and find a real vet, the incompetence is mind-blowing.

Hours

Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: 7AM - 6PM
Sunday: Closed

Ratings

Google Google: 3.2/5 Facebook Facebook: 1.9/5

Banfield Pet Hospital

11 Commerce Way Ste 7, Johnston

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