Burns's Riverside Chapel Florence Funeral Home

Jan 2023

We worked with Karen Burns. What a great lady. She was so sensitive to our situation. While filling out the necessary paperwork when it got tough for us she would change the subject and talk about the city of Florence. It gave us time to regain our composure so then we could work on paperwork again. We also had some mobility problems with one of my family members, and Karen quickly adapted, and brought tables and chairs closer to the entrance for us. Again, she cared for us like her own. In this hard time Karen went above and beyond. We appreciated it more than she could know.

Mar 2017

The below comments of Ms. Clark are absurd. The Burns Funeral Home treated my father with honor and respect. Our family was tragically and intrusively disrespected by Ms. Clark and due to her mentally unstable and disrespect-able behavior she had to be removed from the service by the police. Alan was so gracious to try to maintain the dignity of my fathers service while having to assist with the tragic interruption of Ms. Clark making a scene. He provided safety to my step mom and close family as we all tried to reason with this unreasonable woman to leave. Authorities finally were able to assist her removal and yet she still later left things on our cars. She has come...read full review

Mar 2017

When dealing with my husbands tragic death the Burns family went above and beyond the call of a funeral home. They showed true concern for myself and my young daughter and were patient and kind during every step of the process. I dealt with Alan mostly but also Karen and their daughter a few times- they were both amazing and kind and just showed empathy for my situation, making me feel they understood and I could be more ease in the process.