PetSmart Grooming

Sep 2023

I used to work for PetSmart and this store has it dialed in! The customer service is exceptional. The store is always clean and the pets in their care are treated appropriately. The grooming salon is amazing. All of the groomers are friendly and helpful. They always do nail grinds without complaint, no matter how busy they are. My dog is treated well when she's here too. I only wish they had a hotel.

Jul 2023

Took my dog in for a flea treatment bath, a nail trim and to get blown for her coat as she is a Husky. I should of left the second i got there with her as she was very skittish towards the employees. She has had treatments like such done elsewhere but i thought I'd try here. I was told it would be 2 hours, i got a call after one hour because they said my dog wouldn't let them clip her nails or dry her and that they can't finish her. I picked up my wet dog, coat looks somehow worse than when i dropped her off and 3/4 paws where clipped but not gridded like i asked. They were going to give a 10% discount at first until i said i wouldn't pay for a half done treatment. Won't...read full review

Apr 2022

I tagged along with a relative to look at setting up everything you need to get a Beta fish, from the size of tank and all the extra's needed. None of us had a clue.....we were asked by an associate named Septembre if we needed any help. Well, we had so many questions and Septembre answered them all, along with recommendations as she herself has Beta fish. Septembre was/is very knowledgeable in the fish area, the only area we were interested in. She was friendly, honest and did not seemed rushed or annoyed at our hundreds of questions being asked. The 5 star rating is for the associate as I have no other experience with this store but overall, no complaints.