Derouin's Plumbing & Heating Inc - PERMANENTLY CLOSED

Jan 2021

Called them as soon as they opened as our furnace went out in the middle of the night. They were the only HVAC place that didn’t say “we will call you back when we have time.” They said “we’ll have somebody there within the hour.” They did and we had heat within two hours after calling them! Highly recommend! So friendly and so professional!

Aug 2020

I called Derouin's on a Saturday because our heating system wasn't heating the house. Despite warning that they had several house calls before mine the technician arrived within an hour. He was knowledgeable and explained the process as he was making the repair (bad control board). While he was there he checked the settings on the system and adjusted it to the manufacturer's recommended specs, again explaining what he was doing and teaching me how to make adjustments myself if needed in the future. The technician was helpful and friendly, problem fixed within an hour, great overall experience.

Aug 2020

I WILL DEFINITELY KEEP THIS COMPANY ON SPEED DIAL!! THE TIME BETWEEN MY PHONE CALL , TO GARY, UNTIL THE TIME OF THEIR‘(THE 2 AUSTINS) ARRIVAL WAS LITERALLY LESS THAN 15 MINUTES. VERY PROMPT , COURTEOUS AND GOT THE JOB DONE QUICKLY. WE WERE EXPECTING TO PAY A LOT FOR THE EMERGENCY CALL. THEY CHARGED A VERY MINIMAL FEE! I HIGHLY RECOMMEND DEROUINS PLUMBING AND HEATING FOR ANY HOME REPAIRS.