Defined Fitness Rio Club

Dec 2023

The gym itself is good, but could be better. I have been a member there for over 2 years. They have a scale that estimates body fat. I asked a trainer if I could use it. I was told I would have to purchase a jump start training package which seemed a bit harsh. I sent a message to the club-no response. I asked the front desk to remind the manager I would like a response-nothing. I sent another message and got nothing. Good job Defined Rio for making me feel like a valued member.

Nov 2023

Excellent club. I use the group exercise room only, for all classes, from pump to zumba to pilates, sculpt, core, instructors are great, as are the members, the front desk staff, all lovely!

Sep 2023

I had an unexpected problem with my account recently. It didn’t seem like we were going to reach a solution so I thought I would just find a new gym. Omar and I had a back and forth for a little while. He never lost his cool and remained professional and courteous the entire time. He investigated the problem further and reached out to me with a phone call explaining the situation. All in all, I was very impressed with his professionalism and I am still a member of the gym.