Tips & Reviews for Romeo's Kutz

gender-neutral restrooms

  • Jan 2020

    Used to LOVE Romeos Kutz until the shop thought it was a great idea to let an app make your appointments. Appointments that you can schedule according to their availability only to have your barber text you to cancel it or when you get there ON TIME still have to wait 20-30 minutes. We would travel from Wisconsin to Round Lake for this place, sit while you wait and have to listen to the loudest Mexican music or soccer on t.v. with screaming men and boys watching. We were loyal to them for 2 years and now we are very unsatisfied with the way things have changed and are going with a new, more professional barbershop.

  • Sep 2019

    No knowledge of customer service. They answer the phone rudely. I can only expect that in person they are worse. I believe in helping small businesses but always in mind that they can at the very least be friendly towards new customers.

  • Aug 2019

    Thought we would try this place! Big mistake! We had an appointment showed up pretty much was ignored the whole time in there. We waited until 10 min after our appointment time and we never was even acknowledged. Worst customer service I have ever seen! Sure hope the reason was not because we are white!! Sure seemed like it I will never recommend this place to anyone!

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Hours

Monday: 10AM - 8PMTuesday: 10AM - 8PMWednesday: 10AM - 8PMThursday: 10AM - 8PMFriday: 10AM - 8PMSaturday: 10AM - 8PMSunday: 11AM - 3PM

Ratings

Google Google: 3.9/5 Yelp Yelp: 4.5/5 Facebook Facebook: 4.9/5

Romeo's Kutz

629 W Rollins Rd, Round Lake Beach

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