U.S. Bank-Mortgage Loan Officer-Donald Wansten

Dec 2023

Worse U.S. Bank Branch to work with I came in and spoke to Gerald to open up a new business account and he screwed up on my account business name. I literally handed him a cashiers check with the name I wanted in my business under, and he went ahead and used a previous business name. I spoke to Lorena about it and she wasn't any help plus a big attitude. It came to the point where I had to close my other accounts with U.S. Bank. Save yourself the frustration and take your business elsewhere they should both be fired.

Nov 2023

My mom has been going to this US Bank branch for years and never had the awful treatment she had like she did today. She was going in for a normal banking transaction and the teller treated her like garbage. ESTEPHANY RAYGOZA was very UNPROFESSIONAL and even had the audacity to say that all her schooling and studies made her a very learned professional. Obviously she has no manners with dealing with customers and even lied to my mom and said she was a manager there. Clearly her business card says otherwise. Someone, such as an actual manager, needs to talk to ESTEPHANY RAYGOZA's arrogant, unprofessional treatment of customers.

Nov 2023

U.S. Bank is the freaking worst bank ever. I've been with UNION BANK for over 17 years and may be about three or four frauds. I got with them but I've been with U.S. Bank not my choice but by force because of UNION BANK closing but I've had five frauds within the first year of being with this company within two months, I had five frauds. Cancel my freaking card five freaking times do you know how big of a inconvenience it is to shut your card off to get another card it's ridiculous. I do not know how this bank has stayed open this long and continue to stay open they got a fire wall Just about anybody can get through to people. Very disappointed. I hope federal Navy is...read full review