Reviews for Live Well Family Med Center

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Oct 2020

I called the office in a full panic today because my pharmacy said that they never received approval of my refill for a very important medication I have been taking for almost a decade. My pharmacy repeatedly told me to reach out to this office because it was the doctor that did not respond. Within a few minutes of leaving a frantic and bewildered voicemail for Dr. Shen, I received a call from his staff member Stephanie. She was an angel, she explained that the doctor had in fact already taken care of the refill request the previous week. She assured me that the pharmacy had been sent the refill approval. She held my had and gently walked me through the process of confirming...read full review
Oct 2020

Dr. Shen and all the doctors at Live Well are first class physicians. I have never had the kind of patience, understanding and service from any of my previous doctors. My wife and I have been with Dr. Shen for several years and always have great things to say about him and our experiences with the office. Thank you for providing such wonderful care.
Oct 2020

We have been patients of Dr. Shen for over 15yrs.We feel so blessed to have him as our family doctor.Dr. Shen has such a compassionate heart. He treats the whole person and not just symptoms.All three doctors on staff are such caring individuals. It is so rare to find doctors that call you to follow-up on your progress after your visit, Dr. Shen & his fellow physicians do just that.The office staff and nurses are always professional and kind.We are so thankful to know that our health-care needs are treated by such wonderful people!