I had a water leak that occurred in my wall from my tub. I have a home warranty, and I know that it must be approved after an assessment is performed. This can take days for them to approve. I’ve had the same situation occur with my AC. If this occurs do not get upset about the delays in repairs. It is no different than getting a PA to a Doctor. The owner is professional and has high standards for his employees. A minor adjustment needs to be performed, but that’s ok. I’ve had plumbers in the past and I cannot complain. If you want to be ripped off call Benjamin Franklin. A lot of people only take time to write negative reviews only. However, I wanted to take the...read full review
Apr 2021
We had a water heater leaking gas in a rental unit andwere very concerned because we had new tenants moving in.Total Plumbing Solutions LLC responded immediately.Once the insurance approved a replacement they came out on a Sundayto install a new heater.Very helpful and quick work. ThankService: Water heater installation
Apr 2021
Very efficient and quick doing the jobs listed above, faucet, toilet repairs, however waited most of the day for the team to arrive. Scheduled for 8-12, I had to call 2 times to get an update on arrival finally at 3 pm. Need to have a better way to communicate to the customer. I understand in this business jobs can run over and run into problems, but you need to keep the waiting customer informed. Communication is key to keeping the waiting customer informed!Services: Faucet repair
I had a water leak that occurred in my wall from my tub. I have a home warranty, and I know that it must be approved after an assessment is performed. This can take days for them to approve. I’ve had the same situation occur with my AC. If this occurs do not get upset about the delays in repairs. It is no different than getting a PA to a Doctor. The owner is professional and has high standards for his employees. A minor adjustment needs to be performed, but that’s ok. I’ve had plumbers in the past and I cannot complain. If you want to be ripped off call Benjamin Franklin. A lot of people only take time to write negative reviews only. However, I wanted to take the...read full review
We had a water heater leaking gas in a rental unit andwere very concerned because we had new tenants moving in.Total Plumbing Solutions LLC responded immediately.Once the insurance approved a replacement they came out on a Sundayto install a new heater.Very helpful and quick work. ThankService: Water heater installation
Very efficient and quick doing the jobs listed above, faucet, toilet repairs, however waited most of the day for the team to arrive. Scheduled for 8-12, I had to call 2 times to get an update on arrival finally at 3 pm. Need to have a better way to communicate to the customer. I understand in this business jobs can run over and run into problems, but you need to keep the waiting customer informed. Communication is key to keeping the waiting customer informed!Services: Faucet repair