Reviews for Fresh Carpet Clean
Write a reviewHours
Monday: 8AM - 9PM
Tuesday: 8AM - 9PM
Wednesday: 8AM - 9PM
Thursday: 8AM - 9PM
Friday: 8AM - 9PM
Saturday: 8AM - 9PM
Sunday: 9AM - 5PM
Ratings
Google: 4.9/5Fresh Carpet Clean
6505 Westheimer Rd, Houston
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I contacted him for a carpet cleaning service after my pet had left a mess. He communicated well, was able to show up the very next day. The service was PERFECT! I would definitely recommend. The only reason it’s not 5 stars is because he rescheduled (still within the same day) 4 times. It seemed like this doesn’t seem to happen often. All in all, I’d use his services again. He definitely is worth every penny.
It started off pretty well. Sam followed up and assured me there was no water involved in cleaning; which I specifically requested! He starts with the chair cleaning and after he cleaned the chair it was fully soaked. I said there is overspray on my hardwood floors and he said, it will not hurt your hardwoods, to which I replied, I do not want water on my hardwood floors, and I followed along with a towel to clean up the water. He said that there would be a different process on the rug..I let him continue although I was skeptical. He brought in a container which was a container that you would use for bug or weed spray. He sprayed a "wet" solution on my rug, again, which I questioned. Then he brought a machine in that simply had brushes on it and supposedly cleaned it. There was no suction on this machine, so all he was doing was spinning the dirt around. Again, I questioned this too, he said "do not worry it will be very clean when I finished," well, it was not! I reached out to him the day after he cleaned the chair and the rug and told him I was not satisfied with the cleaning and I wanted to reschedule a re-clean, silence. No response back. I cleaned the traffic area myself on my hands and knees and there was dirt when I wiped with a cloth, obviously, my rug was not properly cleaned. Don't waste your hard earned money on this cleaning service, Sam was nice enough but I wasted $155.00 on two items that have to be redone.
Purchased a used couch and needed it cleaned right away. Called Sam and he arrived within an hour of me calling! Did a great job with the sectional was very courteous and professional. I would absolutely call on him again for a cleaning!