Optometrists in Syracuse

“I can never say enough about Dr Gordon and the employees at Empire Visionworks. Let's be honest - Shop City isn't exactly the safest area in Syracuse. It is what it is. So making sure Dr. Gordon was still at that location was all I needed to know in order to set up an appointment. He's always extremely congenial and has a fantastic sense of humor, and that helps "the medicine go down", so to speak. And Chris and the rest of the employees were friendly and ready to assist immediately.Some - well, most places - that I go to that involves customer service these days employ individuals who basically seem to feel that saying the words "Can I help you?" Or "Be right with you" or "Please" or "Thank you" or any other simple pleasantries is akin to swallowing razor blades. Double sided. BIG razor blades. With salt on the edges for even more agony.So I hope that gives you a stark image of how some of these people at othet establishments make customers feel for having the audacity to come into their presence and make them put down their phones for 5 seconds. This is the exact opposite at this visionworks. It was like a throwback to a time when people treated each other with - GASP! - respect and even a touch of - WHAT WOULD TIC TOC THINK?!? - friendliness!! And they got me in and out in a little over 30 minutes. It was a genuinely pleasant experience, and to be able to say that without putting a (/s) next to it is a rarity indeed. Can't recommend them enough. Stay classy, Visionworks!One small note, and not about visionworks at all - Shop City can be a little dicey every now and then so my advice would be to schedule appointments during daytime hours during the winter months.“

“Dr. Roth is a very thorough doctor with a terrific personality. Never makes you feel rushed. Always discusses any concerns you have.“

“Contacts and glasses for 50 years. Cataract surgery put in multi-focal lens. Amazing results. Every morning I skip the contact lens. Every night I do a second take--no contacts to get out! And 20/20 vision without any glasses. Thanks, Dr. Savedoff“

“As a new patient coming in from out of town, only for the summer, I found the staff very helpful, friendly, and professional, in response to an urgent issue that arose for me. Dr. Rob Becker was especially cordial, thorough, and responsive to questions. The Cazenovia facility was convenient and comfortable. Overall, I was very pleased with the care I received. --RP“