“The Vets visited my girlfriend's house and took very good care of her cat and performed all the necessary actions that my girlfriend mentioned to them“
“As a new client with a sick cat, I was treated with kindness, grace and quality care for my baby. We were fit in the next day, the bill was reasonable and Dr Levine was fantastic. Excited to have found a new vet for my 2 cats.“
“Wonderful vet- they can always squeeze us in for an urgent visit and take great care of our pup.“
“Staff was kind and quick. They handled my pet with care and treated her like their own. Very happy with their care. The care of my pet was as if she was the staffs pet“
“Dr. Temple and her team are the best! I’m new to Boston and was yet to establish care for my dog Bentley before he started having problems with his teeth. Dr. Temple made sure I had all the information I needed to feel comfortable moving forward with a complete dental removal, as Bentley has a heart murmur. The office is clean, modern, & her staff is always friendly. On top of all this prior to visiting Bentley had a medical emergency. I called her office to see if they handled emergency visits, they don’t but gave me a great referral as to where I could take him until his appointment which was so helpful!!“
“kindest, most patient and welcoming vet ive ever been to. im so so happy that my little hyacinth and wren get to come here. <3 they make sure to follow up with you to ensure theyre doing okay and listen to every concern. :)“
“The entire staff is amazingly friendly and professional. Most of all, they love the pet cat I brought in for medical check up.I do recommend for animal lovers to take their pets to this place.“
“The entire staff was very professional and caring! Dr. Pfund explained everything so well, and made my senior dog feel very comfortable. Thank you all so much!“
“I was so impressed with the entire staff here. So much compassion and care when we lost our dog to cancer.“
“The staff here are helpful and knowledgeable. Dr. Hemstreet has taken great care during my cat's visits, answering all of my questions and being gentle and attentive to my pet.“
“My dog is treated with patience and kindness the moment we enter the facility. Love this location! Very knowledgeable and caring staff and the doctors are always so helpful and always go above and beyond explaining and educating us in order to squash our worries. Thank you Charles Street Animal Clinic!-Milo M.“
“The vets and staff at BVC are knowledgeable and caring. I’ve never had trouble getting an appointment on short notice. Definitely would recommend!“
“We were referred to this vet by a good friend who’s traveled 30-45 mins to get to West Rox. They were absolutely right for it. My anxious min pin had an amazing visit. The vet techs were immediately kind and knew his name, leaning down to give him scratches. The doctor was amazing. He immediately sat on the ground with our nervous guy and chatted with us. He was so informative and patient. Cannot recommend them highly enough.“
“Great staff! Overall great experience. My family has been coming here for years & we started bringing our kitten and can’t recommend Emerson enough!“
“Love it here. So clean and comfortable. Vets and techs are super knowledgeable. Front desk staff is always lovely. They take great care of my cat and really value your input!“
“I love the vets here. I've been bringing pets here for 16 years and have always felt like my pets are care for. I think the strengths of this animal hospital is general preventative care like annual check-ups. They make referrals if they feel like your pet would benefit from more specialized care but my pets have been healthy and happy coming here. I have never had a pet boarded here so I don't know about that. Overall, it's a really nice vet that is always clean and has really nice staff & vets.“
“I took my elderly dog here for a suspected ear infection. The Dr. Was able to take a look in her ears, and with the symptoms I had described to him, he was able to treat her for an ear infection. The front desk was very friendly and professional. The vet was knowledgeable, but he did come off as either annoyed or stressed. My visit here was due to my dogs normal vet not being able to see her for a few days out, so I thought I'd give this clinic a chance. The office visit was free, and I was only responsible for paying for her antibiotic, which was wonderful. They are walk-in only, cash only and parking is very difficult.“
“We have been going to Back Bay Vet for all 15+ years of our pug's life and they've been a trusted partner the entire journey. We always feel comfortable we are receiving the best treatment from professionals who care about animals and us.“