Reviews

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  • Ricki Snider
    Nov 2022

    My daughter, sister, & I all go to Chroma Salon, specifically Stevie Jo, & we are always thrilled with the results. She takes the extra time to really find out what results we're hoping for & goes out of her way to make sure we leave happy.

  • Alison Moran
    Aug 2022

    I DO NOT RECOMMEND THIS PLACE AT ALL. I had been going here for a couple years with no problem. I went to Cynthia and showed her a picture but specifically said that I did not want my hair that short as I like to put my hair in a ponytail. I tilted my head down and she chopped it way shorter than I had said. I left and didn't say anything. a week later I brought my daughter to her for a haircut and told Cynthia how much I hated my haircut. she said "really" then walked away to cut my daughters hair. afterwards she acted as though I hadn't said anything....zero apology!! then I texted the owner and have had zero response. terrible customer service. update. Several weeks later: the owner has still not even bothered to get back to me.

  • Sarah Jane McPherson
    Aug 2022

    Beautiful salon, good location, Elizabeth takes such great care of my Mother ?, does a wonderful job, follow the owner Jackie on Insta!

  • Jennifer Francis
    Apr 2022

    Mary is amazing. She has worked hard for 8 years to keep a now 50 year old woman platinum blonde. ❤️ ?

  • Mattea K.
    Feb 2022

    Amazing! I was looking for a new salon and I've had my hair highlighted many times but I wanted to go for a more lived in look and Ashley was awesome. I showed her some photos of what I was going for and she did a great job - thanks Ashley! I'll definitely be back :)

  • Kelly Fletcher
    Oct 2021

    Beautiful decor... nice stylist Cynthia did a great job ?

  • Katrina H.
    Sep 2021

    I had an awesome experience here. I saw Gabi, who came highly recommended by friends. And trust me, I walked out of there looking GREAT. She really listened to what I wanted. The whole salon felt like a good environment. Would recommend to anyone!

  • adrieanna delp
    Jun 2021

    First time experience. I made an appointment 3 days prior to the scheduled day over the phone. I was leaving town for vacation and needed to be seen before I left town. I drove all the way there for my appointment only to be told that the stylist I was supposed to be meeting with was not there I sat there for 5 minutes until she just apologized for the scheduling issue. I had 3 confirmation text messages sent to me throughout the week and all they did was say sorry and that I couldn't be seen by anyone else either. I spent the whole day waiting for that appointment when I could have booked somewhere else or days before and got my hair done like I needed (only bangs cut) That's ridiculous and I won't be trying to go back or referring anyone.

  • J H
    May 2021

    I love this place, I’ve been seeing Mary going on 5 years now! Love her! She is so sweet and professional. I’ve had nothing but bad hair experiences at salons my whole life. Even if I was just getting a trim-1/2 inch taken off it would be horrible. Until Chroma. This is the only place I recommend. Literally. I look forward to my appointments when I see them coming up on my calendar. It’s just a really chill place and positive vibes. Everyone’s always smiling or laughing. We all need a little self care, treat yourself!

  • Paula C.
    Apr 2021

    The one star is because it was impossible to get an appointment, terrible customer service. I left 2 emails, with no replies. I called and left a voicemail, they called right back asked a few questions, said they would call back, they didn't. I called again and left a voicemail, no answer. I called in person into the salon, when someone finally noticed I was stood there, they gave me the card of a stylist, said she had space the following week and would call me. guess what, no call. So I texted the stylist, she never texted back . I guess they don't need the business that bad, good for them, took my business elsewhere.

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Chroma Salon

1201 S Union Ave # 1, Tacoma

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Hours

Monday: 9AM - 5PMTuesday: 9AM - 8PMWednesday: 9AM - 5PMThursday: 9AM - 8PMFriday: 9AM - 5PMSaturday: 9AM - 5PMSunday: Closed