Reviews

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  • Whitney Puckett
    Jun 2022

    4.5 stars - clean, professional, and the stylists all seem to be excellent at their craft. Price point is on the higher side, but I don’t mind because my stylist did such a good job. No one tried to up sale me on products.The -0.5 is for small things that other salons at this price point have that Oliver’s Twist doesn’t - parking is fairly limited, the location is a bit dodgy, the waiting area is cramped, no online booking, etc. Nothing that would keep me from wanting to rebook my next cut in 6-8 weeks.

  • ruth cin
    Apr 2022

    I am very happy with my hair result today. Kim is the best and I love her. ❤️❤️..She gave all her best to do my hair and it turned out perfect! I can’t express enough how beautiful my hair came out.If you want your hair not to mess up, just ask for Kim. You will get what you want and need!Services: Hairstyling

  • Aundrea Lashley
    Apr 2022

    I booked an appointment with Kaley for a cut and color on 3/22. My appointment was scheduled for 4/7/22 at 2pm. I had to completely rearrange my work schedule in order to make this appointment, and One hour before my scheduled time I got a cancellation call from them letting me know there was an issue with a current client and I was told I could either rebook for an appointment a few weeks out or come the next day to see a different stylist. I asked why I wasn’t able to come in after the stylist finished with her current client and was advised that she already had a client scheduled to come in during that time. My appointment was bumped completely out to accommodate the other clients. I have engagement photos in 3 days and will not have my hair done for them. I am highly disappointed in the lack of customer service. This truly made me feel like neither my time or business mattered.Services: Hairstyling

  • Jessica Johns
    Jan 2022

    Haley K. has been doing my hair for 2 years. I am extremely picky!! She always goes far past my expectations. Haley does beautiful work!! I still can’t believe this picture is my hair!!! Everything I asked for. Absolutely love it!!Services: Hairstyling

  • Angela Brown
    Jan 2022

    Haley has been doing my hair since she started doing hair! She is absolutely amazing at her job not to mention her caring personality is always on point! She always makes me look beautiful and I highly recommend her thank you so much for all you do ❤️Services: Hairstyling

  • Emily Ashwell
    Jan 2022

    Haley was referred to me from a friend a few years ago and since I have been going to her. Your hair will always be done correctly and a fair price and she always makes you feel super comfortable while you’re there! If you’re needing any kind of blonde work haley is your girl!Services: Highlights

  • Shannon Smith
    Jan 2022

    Haley is excellent, she schedules me quickly after I reach out. She’s efficient, and spot on with matching my hair to photos or changing it up entirely if I’m in my feelings! Great salon and great staff as well! Hope to see y’all again soon ?

  • Leslie Beckner Clark
    Jan 2022

    Haley has done my hair for the last 5 years.She is thoughtful and careful, she doesn’t whip through the haircut and is very personable. I can’t speak highly enough of Haley! She the definition of perfection when it comes to haircutting and coloring. I get compliments daily as a result of her work. If your looking for someone that is knowledgeable, personable, and does a fantastic Job go see her! You won’t regret it.

  • Mandi Shayda
    Jan 2022

    Haley is wonderful. I’ve always had such a difficult time over the years finding a hair stylist who can work with my long, fine hair and knows what to do and not to do with it. From my first visit, she was able to cut and style my hair almost exactly how I wanted it and 24 hours later I find my hair still looking as wonderful as it did when I left the salon! I’m not a Roanoke local, but I drive about 40 minutes to see her. She is sweet and patient and communicative. 5 stars :)Services: Hair styling

  • Kim Conner
    Jan 2022

    This place needs to get rid of the ones that are bringing them a bad name! Very nice place but the bigger girl has a horrible attitude and lies so much, I wouldn’t trust her to touch my hair. The Haley girl needs someone to buy her a planner or teach her time management. If you schedule an appointment with her you better be sure it’s not for an important event, your more then likely going to get cancelled several times before you ever get to sit in the chair. Maybe even teach her how to use a phone to call and cancel peoples appointments before they arrive and think they are going to get the service they are asking for. I suggest if your planning to schedule an appointment with Haley be sure to schedule it several weeks before you actually need the appointment. You would think the owner would take notice to all of the customers complaining about the last min appointment changes. I mean at some point you’d have to realize it’s not the customers. I’d like to think that a nice place like this would weed out the ones running it in the ground. I know these ladies can be a little more professional and think about the customers that are already paying top dollar prices, to be treated the way they are. You are suppose to be professionals,

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Oliver's Twist Salon

441 Mountain Ave SW, Roanoke

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Hours

Monday: 2 - 8PMTuesday: 10AM - 8PMWednesday: 10AM - 8PMThursday: 10AM - 8PMFriday: 10AM - 5PMSaturday: 10AM - 5PMSunday: 12 - 5PM