Reviews

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  • Elizabeth Kate
    Mar 2024

    LOVE this salon! Always leave satisfied!

  • Emily Michelle
    Mar 2024

    Very friendly environment and kind people!

  • Neshya
    Feb 2024

    If I could give zero stars I would! This place doesn’t take accountability for their services! I went in for a acrylic full set and 2 days later my polish started coming off. I went there the following business day to inform them of the problem, they took pictures and offered to fix them same day but I made it CLEAR that I couldn’t stay due to a busy work week and I would TRY to come Friday of that week after work. I called to inform them that I wouldn’t be able to make it after all due to my work schedule and I rescheduled for the following Monday; well unfortunately I caught the flu and was down 10days before I could make it back. I went today for a removal to have my nails redone and also for a pedicure because I understand mistakes happens however, i asked will I receive a discount from the last service and was told NO because the grace period for my correction had past. Do get me wrong, I understand policies etc but life happens! Not only do I tip 20% for my services, I was willing to pay for additional services today only to be told that I wouldn’t be compensated in no way for my service 3 weeks ago. They didn’t take into account that it was an inconvenience for me to have to go back due to this matter! I live in humble and use this nail salon for back up because I work in the area, but never again will I spend another dime at this place!

  • Mary Young
    Feb 2024

    Pretty in Pinks?

  • Jessica Hall
    Feb 2024

    Came in today requesting the previous tech for a simple manicure. I was told she was book this morning but we can reschedule for you to come back at 6. I said ok. I called back 3 hours later to see if she had in cancellation. I was told, the tech is leaving early today. So I said when we’re tall going to call me at let me know, there response at 5. Horrible customer service,

  • Annie Guerrero
    Feb 2024

    Best nail salon I have ever been to EVER! Could not have asked for better service! Treated like a Queen the whole time!

  • Mary Do
    Feb 2024

    I spent $78 on a pedicure and the nail tech that worked on me complained the whole time in Vietnamese. If she didn’t want to take me she shouldn’t have. I was wondering if she would ever let up, but she just sat there talking crap in Vietnamese the entire time to her coworkers.When it was time to pay she made a joke to one of the other ladies and they had a good time laughing.Maybe management should tell their employees to watch what they say while customers are there. Especially if they speak Vietnamese and understand what the nail techs are saying.Extremely unprofessional considering a lot of non-Vietnamese speakers come into this establishment not knowing what is said about them.She would flip the script the entire time to ask me, “Is this okay mam? Thank you mam.” Then proceed to her same antics.

  • Melanie Sanchez
    Feb 2024

    Tan is the man. Never disappointed when I leave this top tier nail salon.

  • Lindy Molinar
    Jan 2024

    During my time here my technician cut my knuckle on accident with an Efile. I Understand accidents happen, but I was cut twice in the process and when I went to the manager she looked at me and said because it was only a scrape and I wasn’t bleeding there was nothing they could do. I initially was bleeding but because the technician wiped the blood off before I paid there was nothing they could do apparently.

  • Gwen Jones
    Jan 2024

    When I went in this establishment I was pleased at first, a young woman welcomed me and asked if i’d like a hand warmer. I was taken in very quick. Everything was going great, until the nail tech informs me if I want a little bit of a deeper french tip it’s 10 extra dollars. After I asked her why it was such an up charge for a small detail, she tells me it’s a lot harder to do, which I found pretty funny. After I asked her, she handled me very poorly, with unnecessary force. Including my $5 tip, my total was $75. I love my nails and I had high hopes for this place but I will not be coming back.

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Genova Nail Spa Pearland

2682 Pearland Pkwy Suite 110, Pearland

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Hours

Monday: 9:30AM - 7PMTuesday: 9:30AM - 7PMWednesday: 9:30AM - 7PMThursday: 9:30AM - 7PMFriday: 9:30AM - 7PMSaturday: 9:30AM - 7PMSunday: 10:30AM - 6PM