Always great customer service and my manicure and shellac lasts for weeks!
Great customer service I recommend JOY she did my nails and they are amazing❤️❤️????
recommended by a friend & i really loved it, Aleena was very patient & gentle. this is the perfect environment to come & just relax. very accommodating, definitely my new go-to nail place! thank you guys!
Worst experience ever today. Had appointments but Victoria was a no show. Which is fine. But the small Hispanic female that sets up the tubs, answers phones and is usually upfront was very rude to me and my daughter. I have been coming here for years but today was my last day. So I said I came here to relax And enjoy my pedicure not to get upset because staff is rude is what I told this girl. No one cared, apologized, just about getting me in and out of the chair for next client, Also I paid for the most expensive pedicure and I was rushed with no relaxation whatsoever with a pedicure that lasted 30 min. That included sugar scrub, hot rock massage and paraffin wax. Sad! On to find another nail place!
I have had consistent good service and nails that last a long time. I have been so busy with life that I sometimes don’t get to go as often and my nails last up to 3-4 weeks.
Love this place. I've been back 3 times already.
I always go there for pedicures. This time they sat me down right away and left me soaking my feet for at least 30 minutes, then the technician came started and did one foot and left me to do someone else cause she had an appointment. I had to wait another 10 minutes for someone to finish me up. That was so rude and unprofessional.
First time here, I came in 20 min before they were supposed to close and they helped me without any hesitation. Tina did my nails and she did GREAT I am so in love, I will definitely be coming back and telling my friends about this place.
This is a very clean and well-run salon. I always enjoy my time there.
Nice place. Quality manis and pedis. That said, the google hours of business is wrong. Mon-Friday it’s 9:30-7, not 9-7. I suggested an edit.
They always do a good job on my nails!
This was my first time here and my nail tech did a PHENOMENAL job on my feet. He was fantastic!! I would go back just for him. However, my checking out experience wasn’t that great. The lady asked for the last 4 of my phone number (for their rewards program). I told her I had never been here before and she said okay and told me my price. She never offered to enroll me for the rewards program. She then asked me if I would like a copy of my receipt and I said yes. She never gave it to me and then walked away.
I have been going to this place for the last 4 years .within the last 6 months I have experience horrible costumer service .The nail techs are ok.
The service it self was average. What made my experience so bad was when a woman denied me a mimosa because i looked too young to her. The other young girls sitting across from me were all drinking mimosas so this upset me very much. It was only until later that i realized the woman who told me i couldn't not have the beverage was the manager. She was wearing a bob marley shirt with weed on it and had sunglasses on top of her head without makeup or hair done. In a professional establishment where i spend money on high end services i would have hoped that the manager act and dress more professionally. Too bad so sad.
I'm here now. I called ahead to request to get placed on the waiting list. I was told there was no waiting. I arrived and told them I needed a mani/pedi. I was told to pick my nail color. The Hispanic girl with the heart tattoos on her hand told me to sit in chair 9. She didn't didn't smile or offer me anything to drink she filled the pedi chair tub with water that wasn't warmed to my satisfaction. A few minutes later Amy surfaces. She was the game changer for the entire experience. She did a great job on my mani and pedi. If not for Amy, I would rate this a poor overall experience. That Hispanic gal needs to be fired because she spends more time on her personal cell phone than she does paying attention to the customers or doing what she is told by the nail technicians.
Usually packed, usually very happy with service,only had one bad nail job..too thick on my full set.priced reasonable.
Every time I go, I get nothing but the best. I have tried other places but always find myself walking right back into Lena’s every 4wks - lol. I recommend this place to all my girlfriends and they all love it as well
Love this place.
I always go here, (been going for about 2years)and Tina does such a PERFECT job every single time. She never disappoints me. I get acrylic and shellac ontop, and I'm super picky on my nails but she does them so flawlessly. She takes her time, and I absolutely love that versus other nail techs who take 15 mins for a fill in. She takes her time and make sure there isn't any bumps. She gives me nails I'm proud to show off!!! Girl has got some skills. Thank you, to Tina and Lenas Nail Spa! But thank you to Tina for making me feel like you actually care about what my nails look like and for taking your time! I really appreciate it. Forever my nail tech, and if she leaves I'll be so upset. again, I highly recommend!!!!
This place is good. They have good prices and my nails are done well. The only thing is that THEY NEED A BIGGER SALON. They get super crowded all the time. Not a enough workers either. There's always a wait and they take forever just to get you seated, not even to start on your nails. Been going here for 3 years exclusively but because of this I'm trying new salons. Sad to go.