Reviews

  • D Thornton
    Nov 2021

    I have now went twice and no one is there. The gate is pulled down.They do not have hours listed. Today the number has been disconnected. My previous time I left a message. No one answered or returned my call. Seems they have disappeared.

  • Lili Rodriguez
    Sep 2021

    Let me start off by saying I usually am not the type to write reviews but I think people need to know that the quality of their work is not the same as 2-3 months ago.This place used to be the best and my go to eyebrow place but the past couple times I’ve gone I have been unsatisfied! They are no longer charging $12 for eyebrow threading they are now charging $15 which I wouldn’t mind paying if they did a good job. The lady who did my eyebrows this time around usually does a good job but today was definitely not her best. She made my eyebrow shorter than the other by a lot. Thank god my eyebrows grow back quickly but imagine if they didn’t! Anyways, if you go here beware that the quality of eyebrow threading is not the same as it used to be.Service: Eyebrow threading

  • Carolyn McKee
    Sep 2021

    I came in for an eyebrow threading. The technician came out talking on the phone. She asked me to sit down and she put her phone on speaker and then placed it on the arm of the chair I was sitting in. She proceeded to talk animatedly on the phone--mind you she cannot wear a mask because of the procedure, and so there she is 5 inches from my face breathing all over me--as she was working on me. I waited for a bit to see if the conversation would end, and finally looked at her and said excuse me?! She stopped, put the phone on the counter, and continued the conversation with her back to me. After about a minute she came back to working on me. I paid and left. Only to find as I was walking out that a used thread was on my shirt! That was in her mouth! Totally disgusted with this unprofessional and unacceptable experience.Update: I wish I had seen all the other reviews about the lack of professionalism and complete lack of proper hygiene before I went--I would never have walked into this horrible experience.Service: Eyebrow threading

  • Lynn S
    Aug 2021

    The woman working there was Not Wearing a MASK. Nor do they wipe down the chairs in-between clients.

  • Emily Rother
    Jul 2021

    Even though they were short staffed, they did a great job on my brows and were so efficient!

  • Telisha Alexander
    Jun 2021

    This is why I'm giving one star. I was the first and only customer while she supposedly finished a call. That call turned into 5 minutes and then some texting g. By the time she started me there were 2 more people in the chair. Thus is where my 1 start come in at. Her saliva fell on my hand. There was no sanitizer or did she offer for me to wash my hands or offer hand sanitizer. On top of not saying sorry she expected a top and didn't give me a receipt. I'm beyond gross right now and simply never returning.

  • Ashley Trinsey
    Jun 2021

    This used to be my go to threading place. They do a great job. Today, it was not the best experience. I waited over 40 minutes. The one person working seemed more focused on frequently checking her phone than anything. She was talking on her phone during the entire service. I also only once saw her change her gloves or clean her hands in between the 5 people before me. If I could have gone somewhere else, I would have. I'm not sure I will be returning again after this.

  • Bilge Derin
    May 2021

    I knew this place existed in the mall but had never tried it before. I’m glad I finally did! I got my eyebrows threaded, and they did a great job! The price was reasonable as well ($12). I’ll definitely go back!!

  • Super Nova
    Feb 2021

    I love how they came out and my husband said that was the fastest ive ever gottem them done ? ?

  • Selah Sessions
    Feb 2021

    LOVE MY BROWS! TINTED AND THREADED, will definitely be back!!!

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Ratings

Google Google: 4.7/5 Yelp Yelp: 3.5/5

Brow Bar - Plymouth Meeting Mall

Bertucci's Entrance, 500 W Germantown Pike, Plymouth Meeting

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Hours

Monday: 11AM - 7PMTuesday: 11AM - 7PMWednesday: 11AM - 7PMThursday: 11AM - 7PMFriday: 11AM - 7PMSaturday: 11AM - 7PMSunday: 12 - 6PM