Reviews

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  • Michele Blair
    Dec 2023

    This company is exceptional. My story would be too long to tell so I will simply say they went above and beyond for my service call.

  • Michael Lukac
    Aug 2023

    Just wanted to commend the crew (Brandon, Jeff, Ed and Jordan) for a great job installing my new furnace & AC this week.They arrived on time, got right to work, worked diligently, cleaned up and we done in under 8 hours. It was a pleasure having them work in our home.Thanks also to Mark H and Michelle for squeezing us into the schedule when we had to go from a planned downtime to a more urgent situation.

  • Tony Indovina
    Aug 2023

    After many years of service, I have taken out a maintenance plan from JA Sauer on a new residence because they have always been consistently reliable, with technicians I have always had confidence in. I would readily recommend their service, from office staff to my furnace/AC, to anyone.

  • Yvonne Mackiewicz
    Aug 2023

    Julian came to my home as a recall. He was very knowledgeable, recognized the problem and went to work. Excellent job. An asset to your company.Service: A/C system repair

  • Don Behnke
    Jul 2023

    Installed a 5 ton AC unit at my home. The install was better than the original. J.A. Sauer was highly recommended to me by a friend in the commercial AC industry and the installation exceeded my high expectation.Service: Install AC

  • Mina M.
    Jul 2023

    We have used this business for over 30 years for our heating and cooling systems. This past week 2 of their technicians came to check the ac unit in our small backyard. We were told they had to trim the hedge back a bit from the unit so it would work properly. Fine. When we went out to look at ...OMG!! They had cut a huge hole in the hedge. They didn't just trim it. They hacked a giant hole in it! The also hacked away at a beautiful bald cedar tree that sits on the other side of the ac unit. There was no regard for aesthetics or the health of the tree. Just indiscriminate hacking. On top of all that they left the trimmings all over the ground. In all the years we have been their customers we have never had such service. Their techs have always been conscientious and had great attention to detail. When we told them we were canceling our contract with them over this they only said ok. I expected more than that after all this time.

  • Cam B.
    Jul 2023

    I needed a new hvac system and these guys didn't ask me what I needed they just gave me the most expensive carrier system they had. It cost over $1,000 and there's no way I needed that! They didn't tell me about any cheaper options or ask me anything during the process, on top of that it doesn't work now and it's july not long after they installed it. There's some kind of bs arrangement between them and carrier. I wouldn't reccomend them to anyone.

  • Glenora Kivador
    Jul 2023

    I did not have services perfomed as you are busy with established clients. I truly understand that and I cannot get an appointment. Again, I understand. I had talked with your call intake specialist on 7/1/2023, and she was the kindest person, and had some suggestions on how to get my A/C unit back up and running (besides her suggestion on calling the people who installed my furnace). This young lady did not even know me, listen to my problem, and tried to troubleshoot for me. Despite not being a client of JA Sauer, it was the best conversation I have had on the phone by a company, without being a client. If I could have JA Sauer as my A/C repair company, I would. That is what I call "above and beyond" service, to take time out to talk to a non-client.

  • Eric Fisher
    Jun 2023

    They've maintained our hybrid heat pump/furnace system for more than a decade now with skill and professionalism.Service: Heating system repair

  • Michael Phillips
    Apr 2023

    I called about a furnace problem in the morning and scheduled a visit for the afternoon. I got a call at almost 3pm to let me know that they were behind and needed to cancel. I managed to get someone else to come take a look, but now it's late afternoon on a Friday and the part I need will probably not be available until Monday.I likely won't have heat all weekend and I might have been able to get it fixed without the schedule change. 2 stars because I could actually get in touch with them, which was not the case even with all of the "24/7" HVAC professionals I called.

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J.A. Sauer, Co. Heating & Air Conditioning

4559 Peoples Rd, Pittsburgh

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Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours