BEAUTY BY BOBBIE HAIR AND NAILS

$$ • beauty salon, Hair Salons, hair care, Nail Salons

2928 Reed St, Erie, PA 16504
(814) 881-8692

Reviews

  • Mary Ann Tucholski
    Mar 2021

    Always get good results with my appts with Carrie!

  • David Shank
    Jan 2020

    Have been going to BBB almost 25 years,great hair stylists,never have to tell my stylist Carrie how to cut my hair,she knows what I like

  • Ashley Cunningham
    Aug 2019

    Monica was so friendly! She really cares about her customers and made me feel right at home. She did a great pedi very relaxing

  • Matt
    Jul 2019

    Carrie is the best

  • marlena myers
    Jun 2019

    On may 16th, I went in for a scheduled mani/pedi for my may 18th wedding. I wound up only having my pedi done because after showing a picture of what I'd like for my manicure, it was determined that they were unable to do it. No problem, I understood that ombre nails are difficult. I'd like to first say that my nail artist was very sweet and very personable and I really liked her. However, upon leaving the shop and taking a look in sunlight, it was very apparent to myself and my fiance that the chosen white polish was on the skin surrounding my toes. I'm not typically one to complain so I thought, it's fine, I'll get the paint off of my toes once home. When attempting to pick the paint off of the first toe, it took it off as one piece due to it being gel and I was left with an entire toe with no paint. I had the shop that I made a new ombre manicure appt with redo the pedicure and attempted to call beauty by Bobbie twice on Friday, getting the answering machine both times. Saturday was my wedding and Sunday they were closed. I called again first thing Monday morning and left a message this time. I didn't hear back until Tuesday evening from Monica.. during this phone call, I was accused of my story being inconsistent, chastised for why i didn't come back in to have it fixed by them, and was treated like a liar rather than a paying customer. Again, my wedding was out of town in 2 days from the service. I had better things to do to prepare than to run across town again to have a service that should have been done right the first time, done again and hope and pray that it would be correct that time. Monica offered 1/2 off my next service as a reconciliation. I explained I wouldn't be returning due to my first experience and certainly wouldn't be PAYING for 1/2 a service after what I went through. It was clear that the refund i anticipated was not going to happen and i explained at this point all that would be left to do would be to write a review here. I was not as hard up for the $35 as this business clearly is. To which, Monica responded "I figured you'd say that". The lack of professionalism and customer service that was presented verbally, on the phone an entire day and a half after leaving the message was so appalling that I'm now taking time out of my jamaican honeymoon to encourage anyone to spend their money elsewhere!

  • Alissa Weibler Hodas
    Jun 2019

    Monica and her girls are always wonderful!!

  • Lanie Williams
    May 2019

    On may 16th, I went in for a scheduled mani/pedi for my may 18th wedding. I wound up only having my pedi done because after showing a picture of what I'd like for my manicure, it was determined that they were unable to do it. No problem, I understood that ombre nails are difficult. I'd like to first say that my nail artist was very sweet and very personable and I really liked her. However, upon leaving the shop and taking a look in sunlight, it was very apparent to my

  • Michael Stephan
    Apr 2019

    Monica works with my schedule and treats my whole family like we are in hers!

  • Jesse Foley
    Feb 2019

    Love this place and the owners!!!

  • Brandi Romanowicz
    Aug 2018

    All of the ladies were so kind and did an AWESOME job with my two girls!

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Ratings

Google Google: 4.4/5 Facebook Facebook: 3.8/5

BEAUTY BY BOBBIE HAIR AND NAILS

2928 Reed St, Erie

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Hours

Monday: ClosedTuesday: 9AM - 8PMWednesday: 8AM - 5PMThursday: 9AM - 8PMFriday: 8AM - 6PMSaturday: 8AM - 3PMSunday: Closed