Reviews for Massage Envy

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Feb 2023

I had been coming here for about a year pre pandemic and had continued my membership despite massage appointments being impossible to come by. By some stroke of luck I managed to book a massage for last Friday - a receptionist always calls 24 hours before to confirm but this time there was no call. The day of I woke up feeling sick and knew I should cancel - called and called and called, unable to get through. Driving by the next day, I understood why no one picked up - the storefront is completely boarded up.Businesses are getting broken into frequently all over town, and that's awful, but as a business you need to have a plan to communicate with your customers especially...read full review
Dec 2022

My home clinic closed and after months of trying to get a problem resolved at other clinics, the assistant manager Shaina was amazing! It too her couple of days to get the franchise owner of my home clinics other store to change some stuff so she could properly fix the problem, se made sure to reach out to me daily to update me. I could tell she cared, and it shows. They also have several new therapists and I had no problem scheduling appts out through February. I've seen TIEN, amd lauren and they are both amazing. The broadway location is by far the best location!!!
Oct 2022

Liliana gives the most amazing facials. She gives a back facial that it like getting a facial for your face, but on your back.. and it includes a bit of massage. She is so good that I felt include to reactivate my membership.