Been with this clinic for the last few years and though there have been ups and downs in the quality of service, most recently we've had very good experiences with the staff and our doctor.
roula dannoura
Aug 2024
Edit (didn’t change the rating which is now very well deserved): Whoever is replying should consider enrolling in a course for etiquette so they can learn to be polite and professional. But from what I'm seeing, they might be a lost case. You recommending that I use Google translate is as absurd as your racist assumption.
Sarah Babiker
Jun 2024
This is a very poor care and attention clinic , I am really sorry to be one of their customers they are not care at all , especially their recipients they are such mean and never want to solve any issues . My son had a big surgery in his lung and McMaster children hospital decided it fastly, just I wanted to inform the family Doctor in Charlton clinic I couldn't because of their understanding and unwilling to just let me informed the doctor ,really I don't recommend you to depend on this clinic ever .
Natasha Vb
Mar 2024
Constantly have terrible experiences here. They never answer the phone. Takes about a week to return a phone a phone call. I pride myself on always being nice to the staff. Renee is one of the most disrespectful i've come in contact with always raising her voice and talking down to me and others while i'm waiting. There should be clear rules when or when they not take walk ins in. Doctors have never spent more than 5 minutes in a room with me. No communication, poor patient care, Always rudeWhy does it have to be like this ?
susan small
Feb 2024
THIS CHARLTON MEDICAL CENTER IS VERY WELL RUN AND THE DOCTORS ARE VERY GOOD.
Yess Jass
Feb 2024
Do you guys pick up the phone line like ever? You can call all week at all times & noone will answer. The excuse she gives you is that are you sure because we always check the voicemails. Like I have been leaving voicemails for like a week now. If you guys have a different number then change it on Google. Because it is ridiculous that I have to drive 45mins to come in and to book a simple appointment.
Inner City Moving & Storage
Jan 2024
Friendly staff. Good service.
Chahine Djafri
Nov 2023
Horrific scheduling
Olla Elnasri
Nov 2023
It's been so bad here since Dr. David Sawyer left ....
BrockU ASA
May 2023
Long wait times even when you come to your appointment on time. Very rude blond receptionist her name is Renee she doesn’t know how to respectfully talk to the patients and always yelling. They book more than one patient at the same time, and No body answers the phone
Joshua Scott
Been with this clinic for the last few years and though there have been ups and downs in the quality of service, most recently we've had very good experiences with the staff and our doctor.
roula dannoura
Edit (didn’t change the rating which is now very well deserved): Whoever is replying should consider enrolling in a course for etiquette so they can learn to be polite and professional. But from what I'm seeing, they might be a lost case. You recommending that I use Google translate is as absurd as your racist assumption.
Sarah Babiker
This is a very poor care and attention clinic , I am really sorry to be one of their customers they are not care at all , especially their recipients they are such mean and never want to solve any issues . My son had a big surgery in his lung and McMaster children hospital decided it fastly, just I wanted to inform the family Doctor in Charlton clinic I couldn't because of their understanding and unwilling to just let me informed the doctor ,really I don't recommend you to depend on this clinic ever .
Natasha Vb
Constantly have terrible experiences here. They never answer the phone. Takes about a week to return a phone a phone call. I pride myself on always being nice to the staff. Renee is one of the most disrespectful i've come in contact with always raising her voice and talking down to me and others while i'm waiting. There should be clear rules when or when they not take walk ins in. Doctors have never spent more than 5 minutes in a room with me. No communication, poor patient care, Always rudeWhy does it have to be like this ?
susan small
THIS CHARLTON MEDICAL CENTER IS VERY WELL RUN AND THE DOCTORS ARE VERY GOOD.
Yess Jass
Do you guys pick up the phone line like ever? You can call all week at all times & noone will answer. The excuse she gives you is that are you sure because we always check the voicemails. Like I have been leaving voicemails for like a week now. If you guys have a different number then change it on Google. Because it is ridiculous that I have to drive 45mins to come in and to book a simple appointment.
Inner City Moving & Storage
Friendly staff. Good service.
Chahine Djafri
Horrific scheduling
Olla Elnasri
It's been so bad here since Dr. David Sawyer left ....
BrockU ASA
Long wait times even when you come to your appointment on time. Very rude blond receptionist her name is Renee she doesn’t know how to respectfully talk to the patients and always yelling. They book more than one patient at the same time, and No body answers the phone