We were pleased with the quality of the work and the final results of the project. Improved communication and follow-up from the office regarding scheduling would have made this a 5-star review. We had a comparatively small project that required extra care and attention, and Custom Contracting delivered. We felt our Project Manager, Jason, went above our expectations in ensuring excellent work and meeting the deadline provided. We will use Custom Contracting for our future needs.
Julie O'Hagan
Aug 2023
Mark who explained everything to us, was excellent. He was informative, and sincere. He even addressed my concerns when i called him. On the other hand, as the workers continued to not arrive on each promised day, I was met with some impatience and disregard when emailing or talking with Management. The workers were polite and seemed to do their job well. I would've appreciated a walk around and bit of explanation at end of job. Cleanup is only fair. There were still wet gobs of leaves and dirt in my plants, etc . I am still finding dirt and long nails etc on my deck and yard. One of the workers did clean up but i think they need to look a little closer as they do so. Just recently, i had to ask for clarity on monthly payment which did not show my down payment. Just today after i called Mark, did i receive a payment receipt for that. It was Over a month ago that i made this payment. I felt there should be a follow up from Management after job completed but this never happened. This was very expensive as i also had gutter protection installed. I guess all is well but i can't climb on roof to confirm. Last big rains, all seemed good. This is why i gave 3 stars. Pros and cons.
Andrew Rockwood
Aug 2023
I had a great experience with Custom Contracting. They were friendly and efficient with my eavestrough replacement.
Eve Melba
Jul 2023
Gutter guard installed by Custom Contracting has made my life so much easier. Thank you for the recommendation!
C Mazh
Jun 2023
I got new eavestroughs with gutters installed with Custom Contracting this week. Right from the beginning my experience with this company has been nothing but wonderful. From my first meeting with Austin to discuss the work needing done to the estimate - to Jason fully explaining to me the process and what to expect with the work being done. Jason was always very responsive if and when I had questions. The workers that did the installation were also amazing. They explained to me what is being done and what to expect while they were there. When I had a concern, they made sure to make it that it wasn’t a concern anymore, even if it wasn’t was discussed prior ?. All in all everyone was so wonderful, kind and thorough. This company wanted to make me happy with my decision of going with them, and truly they went beyond my expectations. Highly recommend and will recommend to family and friends always. Thank you so much Custom Contracting Inc.Service: Gutter installation
Roger Hallett
Jun 2023
We experienced great service from Custom Contracting from start to finish. They did a dormer window and roofing repair for us in spring 2023. Work was done in 2 days as planned. The guys on site were professional and a pleasure to deal with. We are very happy with the finished project and the clean up. We will use them again.Services: Skylight repair
Marvin Johnson
Apr 2023
I construct a badminton court roof. Your competent staff, positive relationships, best prices, and best quality. I'm grateful for the fantastic work they've done in such a timely manner.
Mario van der Sloot
Apr 2023
They quickly responded to my request for annual maintenance work and showed up on schedule. After the inspection, I got a report and some pictures of our roof. I hired the service for the first time since we purchased our home, and I'm happy to find a trustworthy business it doesn't fabricate roof issues where none exist merely to earn money. We'll definitely return the following year. Thank to everybody.
Has Driessen
Apr 2023
Excellent customer service from the initial phone call to Custom Contracting Roofing & Eavestrough Repair, who resolved our guttering issue within days of our initial contact. The men that arrived were really kind, competent, and neat. Thank you very lot; I would definitely suggest.
Daniel Fuller
Feb 2023
The crew did a fantastic job fixing my flat roof. The lead time used to be super Speedy from agreeing quote - 1 week, and job completed in a few days. Professional and courteous team. Would use it one More time.
We were pleased with the quality of the work and the final results of the project. Improved communication and follow-up from the office regarding scheduling would have made this a 5-star review. We had a comparatively small project that required extra care and attention, and Custom Contracting delivered. We felt our Project Manager, Jason, went above our expectations in ensuring excellent work and meeting the deadline provided. We will use Custom Contracting for our future needs.
Julie O'Hagan
Mark who explained everything to us, was excellent. He was informative, and sincere. He even addressed my concerns when i called him. On the other hand, as the workers continued to not arrive on each promised day, I was met with some impatience and disregard when emailing or talking with Management. The workers were polite and seemed to do their job well. I would've appreciated a walk around and bit of explanation at end of job. Cleanup is only fair. There were still wet gobs of leaves and dirt in my plants, etc . I am still finding dirt and long nails etc on my deck and yard. One of the workers did clean up but i think they need to look a little closer as they do so. Just recently, i had to ask for clarity on monthly payment which did not show my down payment. Just today after i called Mark, did i receive a payment receipt for that. It was Over a month ago that i made this payment. I felt there should be a follow up from Management after job completed but this never happened. This was very expensive as i also had gutter protection installed. I guess all is well but i can't climb on roof to confirm. Last big rains, all seemed good. This is why i gave 3 stars. Pros and cons.
Andrew Rockwood
I had a great experience with Custom Contracting. They were friendly and efficient with my eavestrough replacement.
Eve Melba
Gutter guard installed by Custom Contracting has made my life so much easier. Thank you for the recommendation!
C Mazh
I got new eavestroughs with gutters installed with Custom Contracting this week. Right from the beginning my experience with this company has been nothing but wonderful. From my first meeting with Austin to discuss the work needing done to the estimate - to Jason fully explaining to me the process and what to expect with the work being done. Jason was always very responsive if and when I had questions. The workers that did the installation were also amazing. They explained to me what is being done and what to expect while they were there. When I had a concern, they made sure to make it that it wasn’t a concern anymore, even if it wasn’t was discussed prior ?. All in all everyone was so wonderful, kind and thorough. This company wanted to make me happy with my decision of going with them, and truly they went beyond my expectations. Highly recommend and will recommend to family and friends always. Thank you so much Custom Contracting Inc.Service: Gutter installation
Roger Hallett
We experienced great service from Custom Contracting from start to finish. They did a dormer window and roofing repair for us in spring 2023. Work was done in 2 days as planned. The guys on site were professional and a pleasure to deal with. We are very happy with the finished project and the clean up. We will use them again.Services: Skylight repair
Marvin Johnson
I construct a badminton court roof. Your competent staff, positive relationships, best prices, and best quality. I'm grateful for the fantastic work they've done in such a timely manner.
Mario van der Sloot
They quickly responded to my request for annual maintenance work and showed up on schedule. After the inspection, I got a report and some pictures of our roof. I hired the service for the first time since we purchased our home, and I'm happy to find a trustworthy business it doesn't fabricate roof issues where none exist merely to earn money. We'll definitely return the following year. Thank to everybody.
Has Driessen
Excellent customer service from the initial phone call to Custom Contracting Roofing & Eavestrough Repair, who resolved our guttering issue within days of our initial contact. The men that arrived were really kind, competent, and neat. Thank you very lot; I would definitely suggest.
Daniel Fuller
The crew did a fantastic job fixing my flat roof. The lead time used to be super Speedy from agreeing quote - 1 week, and job completed in a few days. Professional and courteous team. Would use it one More time.