Great experience. People on the phone were awesome. Jackson did a great job and had us chilling (fixed the AC, LOL) in no time.
Steve Patton
Feb 2024
Air conditioning Concepts did a super fabulous job. Brandon is very professional. He went through our entire home and helped us see all the problems others missed. His crew came out two days later and did an amazing job installing in our furnace. It's a great price, and super energy efficient. Excellent clean up! Wish we would have had it during that Siberian front--"0 degrees"-in January. Thank you Air Concepts!!!!!
Jeffrey Hays
Nov 2023
Service Tech. took some extra time to try and adjust the RH display on the thermostat.Service: HVAC system maintenance
Lance Shaw
Oct 2023
Called today after pretty much getting shut out by their larger competitors. One didn't call back and the other was going to be 24 hours. Out of desperation I called AC Concepts and actually spoke directly with someone who has AC experience instead of a receptionist. I explained the issue and he gave me some problem solving tips and stated "I want to save you the service if you don't need it" What he told me to do was something I had already checked but I then double checked and sure enough, got it fixed and save the $. He also mentioned that they could have someone here this afternoon if we needed. Much quicker response than the others.
xyzdoc4youube
Jul 2023
ACCO came out today replacing our main floor HVAC unit. Fantastic people, the owner and the crew! They made us feel that ACCO cares. They not only provided a speedy, but also a high quality service, with a very reasonable price.Services: Heating system installation
Chuck Flint
Jun 2023
From the time Brandon came to look at my HVAC system to prepare an estimate to the complete installation of a new HVAC system was only 72 hours and 48 hours of that was the weekend! His crew was on time and professional throughout the entire time at my home. I didn't get upsold or pressured into more than I needed to buy. I would definitely recommend AC Concepts and will use them to maintain both of my HVAC units going forward.Service: Install AC
Alli H
Jun 2023
Incredibly knowledgeable and helpful! We were so grateful for the quick help getting our A/C back up and running! Definitely recommend. Saved their info for next time.Service: A/C system repair
Sam Patterson
Jun 2023
Wayne was the A/C Tech who serviced my A/C system. Wayne was very friendly, knowledgeable, professional, and explained the service he was providing and why it was needed. Very good service!Service: A/C system maintenance
Erin Honan
Apr 2023
This company called me on a Thursday saying I needed to call them to come out and replace my air filter. Then I received a text three days later that they were on their way to my home in the middle of the day, without ANY notice (while I was at work). I called and talked to Adrian, who was extremely snotty and said I didn't call them back, so they just drop the filter off on the porch and inspect the equipment when I'M NOT THERE. I asked her why they didn't allow me more than a couple of days to call and schedule and she said "That's just how we do things". What a terrible way to try to earn business!
Jimmy Johnson
Feb 2023
Steven was very thorough. We appreciated his work!Service: A/C system maintenance
Tony Zabloudil
Great experience. People on the phone were awesome. Jackson did a great job and had us chilling (fixed the AC, LOL) in no time.
Steve Patton
Air conditioning Concepts did a super fabulous job. Brandon is very professional. He went through our entire home and helped us see all the problems others missed. His crew came out two days later and did an amazing job installing in our furnace. It's a great price, and super energy efficient. Excellent clean up! Wish we would have had it during that Siberian front--"0 degrees"-in January. Thank you Air Concepts!!!!!
Jeffrey Hays
Service Tech. took some extra time to try and adjust the RH display on the thermostat.Service: HVAC system maintenance
Lance Shaw
Called today after pretty much getting shut out by their larger competitors. One didn't call back and the other was going to be 24 hours. Out of desperation I called AC Concepts and actually spoke directly with someone who has AC experience instead of a receptionist. I explained the issue and he gave me some problem solving tips and stated "I want to save you the service if you don't need it" What he told me to do was something I had already checked but I then double checked and sure enough, got it fixed and save the $. He also mentioned that they could have someone here this afternoon if we needed. Much quicker response than the others.
xyzdoc4youube
ACCO came out today replacing our main floor HVAC unit. Fantastic people, the owner and the crew! They made us feel that ACCO cares. They not only provided a speedy, but also a high quality service, with a very reasonable price.Services: Heating system installation
Chuck Flint
From the time Brandon came to look at my HVAC system to prepare an estimate to the complete installation of a new HVAC system was only 72 hours and 48 hours of that was the weekend! His crew was on time and professional throughout the entire time at my home. I didn't get upsold or pressured into more than I needed to buy. I would definitely recommend AC Concepts and will use them to maintain both of my HVAC units going forward.Service: Install AC
Alli H
Incredibly knowledgeable and helpful! We were so grateful for the quick help getting our A/C back up and running! Definitely recommend. Saved their info for next time.Service: A/C system repair
Sam Patterson
Wayne was the A/C Tech who serviced my A/C system. Wayne was very friendly, knowledgeable, professional, and explained the service he was providing and why it was needed. Very good service!Service: A/C system maintenance
Erin Honan
This company called me on a Thursday saying I needed to call them to come out and replace my air filter. Then I received a text three days later that they were on their way to my home in the middle of the day, without ANY notice (while I was at work). I called and talked to Adrian, who was extremely snotty and said I didn't call them back, so they just drop the filter off on the porch and inspect the equipment when I'M NOT THERE. I asked her why they didn't allow me more than a couple of days to call and schedule and she said "That's just how we do things". What a terrible way to try to earn business!
Jimmy Johnson
Steven was very thorough. We appreciated his work!Service: A/C system maintenance