They were amazing. Absolutely helpful in nemours way. Had amazing customer service and once here got it done with the quickness and thats with needing a new car key.? I would highly recommend.
We originally had this company program a key for my son's car. A few months later, the key stops working and will not start the car. We called them yesterday at 12 pm to reprogram the key because he hasn't been able to drive it for a week. We even had it towed to Midas to to make sure there were no other issues. Three hours later, they still had not shown up. We called again and requested a second time, to have them come out and reprogram a key. They stated they would be out. 19 hours later, they still have not shown up. We tried calling from three of the previous numbers we had used, only to find out they have been blocked. So I called from a different number and recorded the conversation, again. At first they stated we aren't in the system, but when I let him know that the calls were recorded, the story changed. He got very aggressive, threatened to call the police. He said I was yelling at him, however, I was not. I did raise my voice a little because he would cut me off, talk over me, would not let me finish a sentence. We ended up calling a different company to fix the issue with their programming. Again, I have this recorded. I do not usually give reviews unless they are positive, but the disrespect, disregarding treatment we have received was uncalled for. If you were "too busy" to help us, you should have just said so. Not telling us that you don't know when you are going to help and blocking all of our numbers. He even yelled at me for calling from a different number. Well,you shouldn't have blocked the first number and just been honest, that you didn't want to fix an issue with your programming and you wanted someone else to come in behind you and clean it up. I would have been mad, but we would have been able to access our vehicle way before now.Edit: Response to Company's reply. The call was for Anthony Alexander, the original call was made April 2023. The second call was made at 12pm yesterday afternoon 7/26/2023, the third call was made at 2:47 pm, lasted 3 minutes. We called back at 2:58 and the number was blocked.. The fourth call was made at 9:34 am and lasted 4 minutes, 4 seconds. It was for service at 921 Hill Rd North. I have recordings, screenshots of calls and the minutes. The recordings verify that you were aware of the previous requests.So we are a verified account.We are not able to contact your manager directly, you have blocked all of our numbers. Lol.
Quick, fast and in a hurry! And I saved $100 on a key fab. I got two for the price of one!! Definitely recommend these guys for anything locksmith related
Very professional showed in amazing time great company will work with them again
Arrived perfectly on time, quick, courteous and professional. Would highly recommend.
I locked myself out of my car at 8:30 at night and they were there within 20 minutes and were able to unlock my car super fast. They definitely save me money, super fast, and we’re very helpful!
Came out on very short notice, late in the day. Came prepared and spoke knowledgeably and professionally. I had a car ignition repair, he did it cheaper than a dealership would have by a few hundred. Got my car running in less than an hour.
Avoid this company at all costs! The owner refused to provide his name, became very aggressive when asked about fixing the poorly installed lock on our front door, made us fear for our safety. This company should not be in business as they have fraudulent business practices and provide very poor quality of work, customer service, and are extremely unreliable. I thoroughly question if they keep keys for themselves in order to further attempt to rip off other unsuspecting customers. Additional remedies are being sought to bring this company to justice for their fraudulent practices.
This place told my girl one thing and then told me another. Saying that they could do it tonight and then told me a week from now. I’m thinking the just wanted to pull up on my girl. Weird vibe for sure I don’t recommend you having your female calling these people. BAD BUSINESS
I needed a duplicate chip key made for my 2008 pickup truck. After getting the runaround from another locksmith that I had traveled a good distance to get to, I called E.B. Since I lived a fair distance from Columbus, the tech and I met at an agreed location. Tye had the correct key blank, cut it, and programmed it quickly, and saved me some money over going to the dealer. Tye was very friendly and even lubed a sticky door lock without me asking, as a courtesy. Very good service.
309 S 4th St # 3D, Columbus
Monday: 6AM - 11:30PMTuesday: 6AM - 11:30PMWednesday: 6AM - 11:30PMThursday: 6AM - 11:30PMFriday: 6AM - 11:30PMSaturday: 6AM - 11:30PMSunday: 6AM - 11:30PM