I gave this company one 8x10 area rug and 2 hallway runner rugs. Our dog was 19 years old and was having accidents throughout our home. When I got the rugs back - 2 out of the 3 rugs hadn't been cleaned - only the large rug had. As I was being painted - I didn't open the rugs to keep them safe and waited till the painters were finished and the house cleaned before opening them. Was shocked to see the filthy runners hadn't been touched and called them immediately. I was first told I had gone beyond the 30 day inspection process and there was nothing they could do for me. I persisted and they finally sent two men to my home who accused me of putting the rugs back down and getting them dirty again. What can one say except be smarter than we were. These people have no scruples!
Ronnie Feder
Jan 2023
My three carpets look amazing! I was sure the soil and stains would not come out but they all did. What a wonderful job by this company! They were professional, on time for pick up & delivery and fair priced. I highly recommend Fantastic Carpet Cleaners.Service: Carpet steam cleaning
Kadiza Diallo
Oct 2022
I had a Mattress and couch cleaning and it came out looking almost as good as new.Was on time, affordable, and very professional. Would definitely recommend.Services: Mattress cleaning
Raymond
Sep 2022
They were professional, honest and courteous. I had my love seat and mattress cleaned. It was good.I wanted the stains removed from the mattress but the price would be twice as expensive. The worker informed me that there is a 75% percent of the stains would be removed. I appreciated his honesty.Services: Upholstery cleaning
Leslie B.
Jul 2022
I called for an appointment and was able to schedule within 2 days. The whole team from Eva in the office to the crew who did the cleaning were friendly, professional and efficient and affordable. They did a great job on my carpet and furniture. I'm very happy with the results. I will definitely use them again and highly recommend them to anyone looking for this service.
Tyrone Blackburn
Jul 2022
Over the winter, my apartment flooded. I was on vacation and did not discover the foot of water that had settled in my apartment for over a week until I returned. My area rug was unrecognizable. I called Fantastic Carpet Cleaning, and they showed up and removed my area rug within hours. They repaired my area rug within a week and restored it to the rug I purchased ten years ago.Not only are they fast, professional, and efficient, but they are reasonably priced. I thought the work would cost an arm and a leg, but they restored my area rug for a fraction (1/4) of the price the competition quoted me.YOU CAN NOT LOSE WITH FANTASTIC CARPET CLEANING!!!Services: Water damage-related cleanup & repair
L.T Santos
Jul 2022
They couldn’t deliver on quoted time and charged extra for credit card.I run an Airbnb business. I wanted my guests to arrive with clean rugs so I contacted this place. They quoted me 10-14 days which was exactly what I wanted cause my guests arrived on the 15th day. The deadline got extended cause they told me they couldn’t deliver on time. If you’re running any kind of business, then Fantastic Carpet is not for you since they can’t deliver on time. My guests had to arrive without a clean carpet.Secondly, they charged extra if you use a credit card. This is the only company (aside from government offices) that I personally do business with that charges extra for using credit card.I got charged $520 for two rugs. The rugs came back decent. I had higher expectations for $520.
Semage h
Jun 2022
I found this company on google and they had good reviews. So I decided to try them out and prayed for the best. I had two area rugs one of them was Snow White and had very little foot traffic.when the technicians came they were informative and detailed on what to expect. When I got the rugs back I was amazed by the results, they looked like new. Glad I found you guys. The reason for the 4 stares is when I submitted a quote on your website I got no reply. I will definitely use Fantastic Carpet again but I wii call for a quote and scheduling.Service: Area rug cleaning
Henry Phyfe
Jun 2022
Our dog had an accident on a jute rug.. I called them in the morning and they were able to come later that day and did a great job for a fair price !! Highly recommend.Service: Area rug cleaning
Aviva Davidson
May 2022
They were very thorough and did an excellent job. The men who picked up and delivered rugs also gave me good guidance for how to care for them in the future.Services: Pet stain & odor removal
Ellen Hassman
I gave this company one 8x10 area rug and 2 hallway runner rugs. Our dog was 19 years old and was having accidents throughout our home. When I got the rugs back - 2 out of the 3 rugs hadn't been cleaned - only the large rug had. As I was being painted - I didn't open the rugs to keep them safe and waited till the painters were finished and the house cleaned before opening them. Was shocked to see the filthy runners hadn't been touched and called them immediately. I was first told I had gone beyond the 30 day inspection process and there was nothing they could do for me. I persisted and they finally sent two men to my home who accused me of putting the rugs back down and getting them dirty again. What can one say except be smarter than we were. These people have no scruples!
Ronnie Feder
My three carpets look amazing! I was sure the soil and stains would not come out but they all did. What a wonderful job by this company! They were professional, on time for pick up & delivery and fair priced. I highly recommend Fantastic Carpet Cleaners.Service: Carpet steam cleaning
Kadiza Diallo
I had a Mattress and couch cleaning and it came out looking almost as good as new.Was on time, affordable, and very professional. Would definitely recommend.Services: Mattress cleaning
Raymond
They were professional, honest and courteous. I had my love seat and mattress cleaned. It was good.I wanted the stains removed from the mattress but the price would be twice as expensive. The worker informed me that there is a 75% percent of the stains would be removed. I appreciated his honesty.Services: Upholstery cleaning
Leslie B.
I called for an appointment and was able to schedule within 2 days. The whole team from Eva in the office to the crew who did the cleaning were friendly, professional and efficient and affordable. They did a great job on my carpet and furniture. I'm very happy with the results. I will definitely use them again and highly recommend them to anyone looking for this service.
Tyrone Blackburn
Over the winter, my apartment flooded. I was on vacation and did not discover the foot of water that had settled in my apartment for over a week until I returned. My area rug was unrecognizable. I called Fantastic Carpet Cleaning, and they showed up and removed my area rug within hours. They repaired my area rug within a week and restored it to the rug I purchased ten years ago.Not only are they fast, professional, and efficient, but they are reasonably priced. I thought the work would cost an arm and a leg, but they restored my area rug for a fraction (1/4) of the price the competition quoted me.YOU CAN NOT LOSE WITH FANTASTIC CARPET CLEANING!!!Services: Water damage-related cleanup & repair
L.T Santos
They couldn’t deliver on quoted time and charged extra for credit card.I run an Airbnb business. I wanted my guests to arrive with clean rugs so I contacted this place. They quoted me 10-14 days which was exactly what I wanted cause my guests arrived on the 15th day. The deadline got extended cause they told me they couldn’t deliver on time. If you’re running any kind of business, then Fantastic Carpet is not for you since they can’t deliver on time. My guests had to arrive without a clean carpet.Secondly, they charged extra if you use a credit card. This is the only company (aside from government offices) that I personally do business with that charges extra for using credit card.I got charged $520 for two rugs. The rugs came back decent. I had higher expectations for $520.
Semage h
I found this company on google and they had good reviews. So I decided to try them out and prayed for the best. I had two area rugs one of them was Snow White and had very little foot traffic.when the technicians came they were informative and detailed on what to expect. When I got the rugs back I was amazed by the results, they looked like new. Glad I found you guys. The reason for the 4 stares is when I submitted a quote on your website I got no reply. I will definitely use Fantastic Carpet again but I wii call for a quote and scheduling.Service: Area rug cleaning
Henry Phyfe
Our dog had an accident on a jute rug.. I called them in the morning and they were able to come later that day and did a great job for a fair price !! Highly recommend.Service: Area rug cleaning
Aviva Davidson
They were very thorough and did an excellent job. The men who picked up and delivered rugs also gave me good guidance for how to care for them in the future.Services: Pet stain & odor removal