Reviews

  • Ashley C.
    Sep 2021

    the best nail salon in buffalo hands down. Netta did my nails and they turned out literally flawless - she looked at a photo i showed her for probably 3 seconds and was able to execute perfectly. She really takes her time to make them absolutely perfect and has true talent - 12/10!!!!

  • Kara M
    Sep 2021

    Netta is very kind and professional. Be warned that she does NOT have a voicemail, and does not hold or pre-charge. I unfortunately missed my appointment today and she was very patient with me, I had it in my calendar but couldn’t find a confirmation email or charge and became too anxious to show up. I did call and try to confirm and thought I left a voicemail after the beep, but there is not one. She was very understanding that I was so upset, as I was really looking forward to my nail appointment as I had gotten a great pedi from her previously. If any other overly anxious people are out there, make sure you email or DM her if you need her.Service: Nail art

  • Melissa Lutz
    Jun 2021

    I love Netta and her services ! She is talented and always kills any requests. She has helped my nails to grow healthy and shared best ways to care for them. We have communicated over direct messages with any time concerns or nail designs. I will continue to support her business and tell others to do the same. I’m excited to receive a pedicure soon. Thankyou!Services: Gel manicure

  • Sally Sgarlata
    May 2021

    I love Top Coat and I love Netta. I first came to Top Coat for a quick nail refresher that I thought would be a one time thing, but now I'm booking every 2-3 weeks. It's the perfect location and such an inviting place. Netta knows what she's talking about when it comes to keeping your nails healthy, and she so personable and easy to talk to while you're there. My nails have never been in such good shape. I constantly receive compliments - people can't believe they're natural! I can always trust her to do something fun and fresh, even when I have no idea what I want. If you go to Top Coat, you're in good hands! I can't recommend enough

  • Jelicia Jimenez
    May 2021

    Netta is so talented at what she does. I came to her on a whim and I now I'm a devoted customer and could never imagine going anywhere else. Netta takes her time to make sure my nails are perfect and precise and I always leave feeling my best. She is always up to date on the newest trends in nail art, and she takes the time to make sure my nails are not only cute but healthy too. If you're looking for the best nail artist in Buffalo and the best conversation, look no further!Services: Pedicures

  • Domi
    May 2021

    I cannot express how happy I am to find Top Coat Nail Salon! I’ve been patiently searching for a skilled nail tech to visit regularly like Netta! Not to mention, she is soo sweet and professional.Her shop is so cute, clean and inviting.I am always amazed at her work and her close attention to detail! I sometimes catch myself staring at my nails a lot lol.Her shop is appointment based only so it is nice to know that you won’t have to worry about crowded spaces compared to a usual walk in nail salon. Highly recommend !! Thank you NettaService: Manicures

  • Nnenna Ferguson
    May 2021

    Hello,I would like start my review with a few disclaimers:1- Netta is a talented nail technician2- I had 4 scheduled appointments before this review3- I am also a small business owner and always offer grace to my counterparts before criticismThat being said it’s very important to share my unsatisfactory experience with Top Coat, despite the glowing comments made by other clients. The purpose of this is accountability and growth, not slander.Unfortunately I witnessed several customer service related issues during my almost 4 appointments. I say almost because my last one was canceled on the spot due to my own lateness. Which I take ownership of and understand every business has their policies. What I do not understand is why Netta doesn’t see Grace is a two way street.My first two appointments required me to wait 20+ minutes to be serviced. And if you’ve ever received any salon service this isn’t new or surprising. So I was very shocked that after two delayed appointments and one that was double booked with someone else (not my error but ultimately my sacrifice because I was only given an “express” service that still cost the full rate) yesterday Netta decided that I wasn’t even worth the full 10 minute grace period that was stated to be the late policy on her 4/18 Instagram post (GPS states I arrived 8 minutes late in case there’s rebuttal). Netta greeted me with a rude attitude and the following remark “y’all need to be on time.” Who is y’all and why are they being included in this dialogue? Why would I be treated like the “leader of lateness” and not like the patient and understanding customer that I’ve been. Despite the long wait times, listening to her complain about a negative review at my first appointment (irony), and a botch job of a last appointment (she knew she didn’t perform her best work because she took a picture and never posted it) I continued to extend GRACE to this woman because I am passionate about supporting hard working black queens. But I cannot support someone who doesn’t give what they expect to receive, blames others without speaking about issues from a place of accountability (she blamed other clients for my previous wait times), and has an unpleasant demeanor.I was never given the opportunity to receive a 5 star experience by the owner and I am not sure why (perhaps every other client is perfect and never late but also doesn’t care about waiting when she is). I’m not bitter about it though because at the end of the day it does nothing for me or my community if another black owned business fails (to meet the needs of the people). But I hope this honest account can breath life onto the stale areas of operations that will keep Netta and Top Coat Nail Salon from reaching their full potential. Grace is a two way street.Service: Gel manicure

  • Lauren Dickerson
    Feb 2021

    Love Top Coat! Walked in with no idea what I wanted and came out with a gorgeous design. Netta is super chill and welcoming too. Can't wait to book again!

  • Kara MacIntyre
    Dec 2020

    I was looking for somewhere to get a pedicure, and found Top Coat Nails. It was nearby and very easy to book online. Not only was it a great service, Netta is an awesome person and was very kind and sincere. I found it very easy to relax and enjoy the pedicure as she was so kind and easy to talk to. Would definitely recommend this location to anyone looking to get a pedicure or a manicure!Service: Pedicures

  • Jessica Phillips
    Sep 2020

    If you aren’t getting your nails done at Top Coat... you’re doing it wrong. I have *never* had such a luxurious and relaxed experience at a salon. Lemme tell you... I feel PAMPERED!

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Ratings

Google Google: 4.7/5 Yelp Yelp: 5/5

Top Coat Nail Lounge

416 W Ferry St, Buffalo

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Hours

Monday: ClosedTuesday: ClosedWednesday: 12:00 PM - 6:00 PMThursday: 10:00 AM - 6:00 PMFriday: 10:00 AM - 6:00 PMSaturday: 10:00 AM - 7:00 PMSunday: 11:00 AM - 4:00 PM