We’ve been calling on Randy’s Appliance for many years and find them responsive, reliable and very fair. While they’re already very busy…(the secret is out), I highly recommend them!Services: Dryer repair
Dusty Hoyt
Jul 2023
Randy and his wife have renewed my faith in responsive customer service, quality and honesty in all dealings. It is such a pleasure in the world we live in today. I only wish that cloning was a viable thing! I would highly recommend Randy's Appliances, it was an outstanding experience.D Hoyt, New LondonServices: Household appliance installation
Robert M.
Feb 2023
Our fridge started going out on a very busy day for us. Called Randy's, he showed up that afternoon in between our other important appointments. He found the problem, had the part, and made the repair. In and out within the hour. Very reasonable price. We will use these folks again. Highly recommend!
Richard Hardman
Jan 2023
It was fine. Knowledgable, professionable, a gentleman. The person to call for appliance servicing.
Stan Ovrevik
Dec 2022
I can't figure out where the bad reviews come from, Randy's has always treated us extremely well. They are busy as all get out, so maybe somebody caught them on a bad day - but even on what I could tell were bad days for them have always gotten us a good response.Services: Stove, cooktop & oven repair
Liz L.
Jun 2022
This was our first time using Randy's Appliance Repair and it was a great experience. Randy was able to diagnose the issue and make the necessary repairs on his first visit. We never would have been able to get the machine apart to even attempt the repair. Randy was profession, kind and very good at his job. He found that the dryer drum screws had fallen out of the back of the drum and one had even fallen out in the drum. Due to the drum dropping a bit, we do have some wear and may need to make another future repair. But we are now fully informed of what to listen for and know we can count on Randy's Appliance to assist us in the future. There are not many appliance repair shops we can turn to in our area, so I'm glad we found someone local to assist us. We did have to wait about a month for this service call and that is due to many businesses not having enough help. One thing I appreciated about this service call was that Tina called the day before our appointment to confirm our timeframe, and she was sure to mention that Randy would mostly likely be here closer to the end of the appointment. This was useful information as I was trying to figure out how to be at work and at home during the same time period. They were honest and upfront, which I greatly appreciated as a customer.
Eddiemore Wesoja
Oct 2021
Been there a lot. Burgers cooked perfect every time.
Nicholas Seldon
Oct 2021
Promptly returned my call, which is most appreciated! They do not service my area so I can’t comment beyond my experience with customer service.
Dan Deloge
Oct 2021
I visited Randy's website for contact information to pass along to locals looking for qualoty service. Randy's has been to our house twice and each time did a great job and educated us in a manner that was not belittling. The folks who visit seem to take pride in their work and want to keep a business relationship, hence I pass their name along whenever I can. And Once we buy our house, I plan to keep them for future work.
Johnny Boy
Great and timely service!
Carolyn Rayno
We’ve been calling on Randy’s Appliance for many years and find them responsive, reliable and very fair. While they’re already very busy…(the secret is out), I highly recommend them!Services: Dryer repair
Dusty Hoyt
Randy and his wife have renewed my faith in responsive customer service, quality and honesty in all dealings. It is such a pleasure in the world we live in today. I only wish that cloning was a viable thing! I would highly recommend Randy's Appliances, it was an outstanding experience.D Hoyt, New LondonServices: Household appliance installation
Robert M.
Our fridge started going out on a very busy day for us. Called Randy's, he showed up that afternoon in between our other important appointments. He found the problem, had the part, and made the repair. In and out within the hour. Very reasonable price. We will use these folks again. Highly recommend!
Richard Hardman
It was fine. Knowledgable, professionable, a gentleman. The person to call for appliance servicing.
Stan Ovrevik
I can't figure out where the bad reviews come from, Randy's has always treated us extremely well. They are busy as all get out, so maybe somebody caught them on a bad day - but even on what I could tell were bad days for them have always gotten us a good response.Services: Stove, cooktop & oven repair
Liz L.
This was our first time using Randy's Appliance Repair and it was a great experience. Randy was able to diagnose the issue and make the necessary repairs on his first visit. We never would have been able to get the machine apart to even attempt the repair. Randy was profession, kind and very good at his job. He found that the dryer drum screws had fallen out of the back of the drum and one had even fallen out in the drum. Due to the drum dropping a bit, we do have some wear and may need to make another future repair. But we are now fully informed of what to listen for and know we can count on Randy's Appliance to assist us in the future. There are not many appliance repair shops we can turn to in our area, so I'm glad we found someone local to assist us. We did have to wait about a month for this service call and that is due to many businesses not having enough help. One thing I appreciated about this service call was that Tina called the day before our appointment to confirm our timeframe, and she was sure to mention that Randy would mostly likely be here closer to the end of the appointment. This was useful information as I was trying to figure out how to be at work and at home during the same time period. They were honest and upfront, which I greatly appreciated as a customer.
Eddiemore Wesoja
Been there a lot. Burgers cooked perfect every time.
Nicholas Seldon
Promptly returned my call, which is most appreciated! They do not service my area so I can’t comment beyond my experience with customer service.
Dan Deloge
I visited Randy's website for contact information to pass along to locals looking for qualoty service. Randy's has been to our house twice and each time did a great job and educated us in a manner that was not belittling. The folks who visit seem to take pride in their work and want to keep a business relationship, hence I pass their name along whenever I can. And Once we buy our house, I plan to keep them for future work.