I usually love going to midlands but the past 2 times that I've gone in to get a gel manicure they've chipped within 2 days due to the nail technician rushing, only applying 2 layers and not applying a top coat. This happened twice. The first time that they chipped, I called to let them know, yet they still charged me to get them fixed and they were extremely rude and snappy with me, especially the male technician that was fixing them for me. Honestly just disappointed in the poor quality of nail service & bad customer service.Service: Manicure
Harleigh
Nov 2022
I have used Midlands for the past few months and have always left with great nails. However, I would like to highly brag on the last visit with them. Not only do my nails look great, but the nail techs were amazing. There were four nail techs and four ladies including myself, and I think we laughed the entire time. Often times they are extremely focused and busy, but getting to see them laugh and interact with their customers later in the evening was great! I will always highly recommend.Service: Acrylic nails
Ashley Burns
Oct 2022
Love everything about Midlands. Very nice people.Harry did my nails, he’s so sweet, patient and kind!
Danielle McCurdy
Oct 2022
I would give 0 stars if possible. DO NOT GO HERE! The pedicure tech named Ruby cut my toe to the point I was bleeding and then proceeded to laugh when I jumped from the pain. Extreme disrespect from everyone in there and laughed at when I explained I am not receiving what I asked for. This was our first time there and they told us to “calm down and stop screaming” when we asked why they tacked on an extra charge for removal of powder (this was the manicure my mom received). We never raised our voice or spoke with any disrespect towards the technicians, you are allowed to express your concerns during your service. Never once has there been an extra charge for removal of old dip powder when getting a new dip powder manicure at any other salon. The powder doesn’t even cover the whole nail! I received an acrylic manicure with ombré that was completely inconsistent. It was supposed to be all glitter over a natural colored base. Every single nail looks different and some nails you can’t even tell there’s supposed to be glitter , the only compliment I can give is that the tech did a nice short coffin shape. You get ignored and belittled when you say your opinion! Absolute nonsense!Services: Manicure
Kristi Chapman
Oct 2022
My first time there. Everyone was very friendly and professional. There attention to detail is great. Well worth the money and time. I will continue to go there as long as I’m in townServices: Foot massages
Danielle M.
Oct 2022
I would give 0 stars if possible. DO NOT GO HERE! The pedicure tech named Ruby cut my toe to the point I was bleeding and then proceeded to laugh when I jumped from the pain. Extreme disrespect from everyone in there and laughed at when I explained I am not receiving what I asked for. This was our first time there and they told us to "calm down and stop screaming" when we asked why they tacked on an extra charge for removal of powder (this was the manicure my mom received). We never raised our voice or spoke with any disrespect towards the technicians, you are allowed to express your concerns during your service. Never once has there been an extra charge for removal of old dip powder when getting a new dip powder manicure at any other salon. The powder doesn't even cover the whole nail! I received an acrylic manicure with ombré that was completely inconsistent. It was supposed to be all glitter over a natural colored base. Every single nail looks different and some nails you can't even tell there's supposed to be glitter , the only compliment I can give is that the tech did a nice short coffin shape. You get ignored and belittled when you say your opinion! Absolute nonsense!
Charissa Sieron
Sep 2022
Nothing like getting cut up! My fingers hurt so bad! I’ve never had a full set or a fill (as seen) be so harmful! 2 stars rated for nails only bc they are the shape, size and thinning the way I like. Pedicure was a 5star though that was amazing!Services: Pedicure
amanda crase
Jun 2022
I went in for the first time to get valentines nails and a pedicure. They're very friendly, have great customer service. I absolutely love my nails. The tech did an amazing job and was very polite. Only thing is, it was a little pricey. My nails and stone pedicure plus tip ended up being $180! They're gorgeous though. And worth the price.My summer nails I just got are absolutely gorgeous. I've gotten so many compliments. That set was $130. The tech did an amazing job.
Amy B.
Jun 2022
They always seem to fit me in even when I don't have an appointment. They are very meticulous with full sets and make sure you're happy. The remodel looks great also!!
Lisa Williams
Jun 2022
My daughter and I go every two weeks to have our nails done! The employees are all friendly, professional, and incredibly talented. The salon is beautiful and clean! We always leave feeling and looking better than when we arrived. 10/10Service: Acrylic nails
Megan Norman
I usually love going to midlands but the past 2 times that I've gone in to get a gel manicure they've chipped within 2 days due to the nail technician rushing, only applying 2 layers and not applying a top coat. This happened twice. The first time that they chipped, I called to let them know, yet they still charged me to get them fixed and they were extremely rude and snappy with me, especially the male technician that was fixing them for me. Honestly just disappointed in the poor quality of nail service & bad customer service.Service: Manicure
Harleigh
I have used Midlands for the past few months and have always left with great nails. However, I would like to highly brag on the last visit with them. Not only do my nails look great, but the nail techs were amazing. There were four nail techs and four ladies including myself, and I think we laughed the entire time. Often times they are extremely focused and busy, but getting to see them laugh and interact with their customers later in the evening was great! I will always highly recommend.Service: Acrylic nails
Ashley Burns
Love everything about Midlands. Very nice people.Harry did my nails, he’s so sweet, patient and kind!
Danielle McCurdy
I would give 0 stars if possible. DO NOT GO HERE! The pedicure tech named Ruby cut my toe to the point I was bleeding and then proceeded to laugh when I jumped from the pain. Extreme disrespect from everyone in there and laughed at when I explained I am not receiving what I asked for. This was our first time there and they told us to “calm down and stop screaming” when we asked why they tacked on an extra charge for removal of powder (this was the manicure my mom received). We never raised our voice or spoke with any disrespect towards the technicians, you are allowed to express your concerns during your service. Never once has there been an extra charge for removal of old dip powder when getting a new dip powder manicure at any other salon. The powder doesn’t even cover the whole nail! I received an acrylic manicure with ombré that was completely inconsistent. It was supposed to be all glitter over a natural colored base. Every single nail looks different and some nails you can’t even tell there’s supposed to be glitter , the only compliment I can give is that the tech did a nice short coffin shape. You get ignored and belittled when you say your opinion! Absolute nonsense!Services: Manicure
Kristi Chapman
My first time there. Everyone was very friendly and professional. There attention to detail is great. Well worth the money and time. I will continue to go there as long as I’m in townServices: Foot massages
Danielle M.
I would give 0 stars if possible. DO NOT GO HERE! The pedicure tech named Ruby cut my toe to the point I was bleeding and then proceeded to laugh when I jumped from the pain. Extreme disrespect from everyone in there and laughed at when I explained I am not receiving what I asked for. This was our first time there and they told us to "calm down and stop screaming" when we asked why they tacked on an extra charge for removal of powder (this was the manicure my mom received). We never raised our voice or spoke with any disrespect towards the technicians, you are allowed to express your concerns during your service. Never once has there been an extra charge for removal of old dip powder when getting a new dip powder manicure at any other salon. The powder doesn't even cover the whole nail! I received an acrylic manicure with ombré that was completely inconsistent. It was supposed to be all glitter over a natural colored base. Every single nail looks different and some nails you can't even tell there's supposed to be glitter , the only compliment I can give is that the tech did a nice short coffin shape. You get ignored and belittled when you say your opinion! Absolute nonsense!
Charissa Sieron
Nothing like getting cut up! My fingers hurt so bad! I’ve never had a full set or a fill (as seen) be so harmful! 2 stars rated for nails only bc they are the shape, size and thinning the way I like. Pedicure was a 5star though that was amazing!Services: Pedicure
amanda crase
I went in for the first time to get valentines nails and a pedicure. They're very friendly, have great customer service. I absolutely love my nails. The tech did an amazing job and was very polite. Only thing is, it was a little pricey. My nails and stone pedicure plus tip ended up being $180! They're gorgeous though. And worth the price.My summer nails I just got are absolutely gorgeous. I've gotten so many compliments. That set was $130. The tech did an amazing job.
Amy B.
They always seem to fit me in even when I don't have an appointment. They are very meticulous with full sets and make sure you're happy. The remodel looks great also!!
Lisa Williams
My daughter and I go every two weeks to have our nails done! The employees are all friendly, professional, and incredibly talented. The salon is beautiful and clean! We always leave feeling and looking better than when we arrived. 10/10Service: Acrylic nails