Reviews

  • Stephan Herzog
    Oct 2021

    Great dry cleaning, only problem is they have continuously gone up on prices. I’m done. Gone from $1.99 for shirts to $3.49

  • John Carter
    Sep 2021

    Excellent service, attention to detail and quality of work. I’m using Dry Clean X-press exclusively from now on.

  • Bryan G.
    May 2021

    Highly recommend! Staff person I talked to was very nice and helpful- patiently answered all my questions and addressed my concerns based on a few issues I had with the previous business-ZOOM. I picked up my clothes and they look (AND SMELL) great! Prices were the best I've found in downtown area!

  • Jack B.
    Oct 2019

    Only because I can't give it no stars. This is the second time in a row I had a problem. First time they ruined a pair of pants by washing them even though I specifically asked them to DRYCLEAN ONLY. Then today I goto pick up my suits that I needed today because of a flight TOMORROW AFTERNOON... and they tell me that one of them won't be ready until TOMORROW AFTER 5!... I need the suit before 5PM... why the delay I ask? Because apparently the suit jacket has a stain on it... a stain, mind you that I don't ever remember seeing EVER BEFORE! To top it off the owner refused to pay for the damage to my pants and is unreachable at either location nor did anyone even attempt to help me resolve either issue. Avoid this business at all cost. There's plenty of other more reliable, accountable and helpful options out there.

  • Sherry L.
    Dec 2018

    I had a terrible experience with Zoom - the old Dry Clean City in Nov. 2018 - but after I went over the manager(who I hope has been let go because she was never there to manage) to the owners I got some action & got reimbursed for my jacket. They explained to me that they were new to the business & realizing many problems they had recently fired the main dry cleaner. They have since hired someone much more knowledgeable & things seem to be working better. Give them another try.

  • Emilie S.
    Nov 2018

    Absolutely horrible! This placed used to be fantastic until new ownership took them over... in fact, they aren't even called Dry Clean City anymore, they are called Zoom! Just goes to show that their management isn't organized enough to change their name in Yelp. In the last three months of Zoom taking over, they have lost two pieces of clothing and stained my husband's very expensive, wedding day, white button-up. I mean really, I go to pick this shirt up and they added a stain that it never had. I gave it back and when I picked it up again, the stain the still there.. took them three times to get it out. I had a gorgeous blue sweater that went missing and it took me asking them if it was there.. their comment back, "oh yea, we wondered whose that was because we didn't tag it correctly". Last item to have recently gone missing...I'm still working to retrieve it and it has taken them well over a week to figure out what happened. At this point, if I don't get the item back, I can't even buy it again- it was a beautiful top from Anthropology. The worst is that I spent well over $100 on it and they are only offering me $40 because it's how they found it marked on Google... well no shit, someone in the world is trying to see it. You all are terrible, horrible, awful!! Bring Dry Clean City back!

  • Jenny J.
    Oct 2018

    It's real cheap. There is a reason for that. Brought in a white silk shirt that was just wrinkled. No stains. No spills. Have worn once. Got it back w a tag on it that said sorry we couldn't get these stains out. The shirt was completely discolored yellow and ruined. It looks like they just didn't use the right chemicals on the fabric.

  • Morgan D.
    Oct 2018

    Tried them a few month ago and they have great quality, prices and service. They even deliver to my condo! Highly recommended!!

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Ratings

Yelp Yelp: 3/5

Dry Clean X-Press

200 W Peace St, Raleigh

Directions Call Suggest an Edit

Hours

Monday: 7AM - 7PMTuesday: 7AM - 7PMWednesday: 7AM - 7PMThursday: 7AM - 7PMFriday: 7AM - 7PMSaturday: 9AM - 5PMSunday: Closed