Reviews for Quality Pool & Spa
Write a reviewFrom Quality Pool & Spa
Hours
Monday: 10AM - 3PM
Tuesday: ClosedWednesday: 10AM - 3PM
Thursday: ClosedFriday: 10AM - 3PM
Saturday: ClosedSunday: Closed
Tips
parking: lot in-store shopping curbside pickup
Ratings
Google: 3.8/5 Facebook: 4.2/5 BBB: A+Quality Pool & Spa
3100 Broadmoor Ave SE, Grand Rapids
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My pump was leaking between the motor and the pump housing so I replaced the housing gasket thinking that was the issue. After I did that, it was still leaking. After many attempts of tightening, removing and starting over, I called Quality Pool to see if they could fix it. Jacob came out and immediately stated that my seal was leaking. I told him I replaced the seal, and that did not work. Well, it was not the house gasket, it was the shaft seal that needed to be replace. He replaced it and my leak is no longer. It is great working with someone who knows their stuff. Thanks again Quality Pool & Spa.
Thanks to Ron @ Quality Pool and Spa. I stopped by their store a few weeks back to pick up some parts for our above ground pool. During the interaction he was asking about the state of our pool. I told him we had been dealing with a stubborn mustard algae bloom. He recommended a different cleaner & process than what I had been using. He also gave me detailed instructions on what to do. It has been more than 2 weeks now and we have had crystal clear water with no sign of return. Thanks for saving our summer!
Bought a house that had a fiberglass pooled installed by Quality, had a question on the salt cell due to it throwing an error on the system, they responded immediately with a troubleshoot and what part to replace if needed. Wasn't there for the pool install but from what I can tell they do 5 star work and their customer service impressed me.