Design 1 Salon Spa Plainfield

$$$ • beauty salon, hair care, spa, Hair Salons, Hair Removal, Eyelash Service

4485 Plainfield Ave NE #201, Grand Rapids, MI 49525
(616) 301-1400

Reviews

  • K Meads
    Nov 2021

    I had the best massage ever here! Can’t wait to go back for a girls day with my mom and sister for massages and pedicures.

  • A E
    Oct 2021

    Did NOT feel like a spa because it wasn't¿, it was a human barbie hair salon with little massage rooms in the back. Did NOT feel welcome as a person of diversity compared to west Michigans demographic

  • Fatima KAJTAZOVIC (Timma)
    Oct 2021

    I'm very disappointed at this store, couple days ago I went there purchasing couple things, to be honest I didn't pay attention what lady doing on registers, OMG WHEN I SOW WHAT SHE DID I WAS SHOCKED..SHE OVER CHARGED ME $250 DOLLARS. I WILL NEVER EVER GO THERE, POR COSTUMER SERVICE NO ONE PAYS ATTENTION WHAT THEY DO..I DON'T RECOMMEND THIS COMPANY TO ANYONE, OR IF YOU GO BE VERY CAREFUL ABOUT IT...VERY SAD

  • Sarah B.
    Oct 2021

    I got a 60 minute hot stone massage and did not feel that it was worth $122 before tip. The masseuse did not use good technique - it was more like rubbing her hands on the same spot of my back than actually massaging. I circled my knees and hands as areas that were particularly painful for me, as I suffer from carpal tunnel. She did not spend any extra time on these areas. She focused mostly on my back even though it was supposed to be a full body massage. She completely skipped my legs. I also noted that the massage did not last a full 60 minutes. Usually that would not be a big deal, but when it is as expensive as it is, every minute counts! Additionally, the stones that she used were lukewarm. Some of them was flat out cold. I know this because the few that were hot felt WAY better. The day spa is an older, but nice enough facility. Trust me, there are much better places in Grand Rapids to get a massage - and at a better value.

  • Jenn Zobel
    Sep 2021

    Main point: I had such a great experience! Highly recommend this salon and the spa!I've gone to Design1 - Plainfield several times for facials, and they have been wonderful. I love the quiet, spa like setting, and my skin always looks it's best afterwards.I have recently decided to embrace my wavy/curly hair after styling it straight for 32 years! I did a ton of research on the internet and YouTube, and thought I knew what to do. I committed to a pricey line of products, and tried my hand at styling my wavy/curly mop. Well, it wasn't terrible, but it wasn't great. Picture a matted Poodle that's missed too many grooming appointments! Anyways, I called Design1 and asked for an appointment that day with a hairstylist who was familiar with curly hair. I got an appointment with Lo, and she was fantastic!I brought in the products I had bought, and she was more than happy to use them on me, and walk me through what each product was for. She added some layers to help get the weight off, and then showed me how to style and diffuse my hair properly.Services: Hairstyling

  • Heather Westedt
    Sep 2021

    when you set up an appointment and you miss it they still charge you the fee which they don't tell you about how much it is but it's 40% of whatever you were going to pay originally and then they say they call you and guess what you never receive a phone call so I would suggest never set a goal of appointment with them and unless you know for a fact you're going to make it.

  • Kayla T.
    Sep 2021

    Super frustrated - called ahead to tell them I would be late for my appointment. They said they could still take me. Arrived only to be told they would no longer honor this. Couldn't get my nails done the day before my wedding because of them. Drove an hour all the way from South Haven, traffic was terrible. Would give 0 stars if that was an option.

  • Robin B.
    Aug 2021

    Pedicure with Sheila. She was friendly and professional. I had recent hip surgery and they were all helpful and accommodating to make sure I could get in and out of chair, be comfortable soaking my feet and placing feet for trim, polish and dry time. Thank you. I will be back. Note- great color selection.

  • Morgan Guzicki
    Jul 2021

    Booked a haircut at a new location with a new stylist because I love Design1 and have been getting my haircut at the Grandville and Cascade locations for awhile and figured it didn’t matter. The Plainfield location was more convenient for the time and date I scheduled to get my little sisters haircut. My sister asked for two inches off her hair, and to thin and trim up her long layers. My sister walked out of there with her hair not thinned, her layers not trimmed, and curtain bangs she didn’t ask for. Not to mention, during the session the stylist (April Y) kept mentioning how she was so busy and didn’t have time to do things and how her next client was coming soon. She didn’t even ask my sister if she wanted her hair curled or straightened after it being blow dried like both the cascade and Grandville locations do, as well as any other place I’ve gotten my hair cut has. Which leaves me in a little bit of an awe especially for the price of the haircut. She didn’t even brush my sisters hair after blow drying it, which makes me wonder how she could she whether it was even or not or needed to trim more icees once the hair was dried. Super disappointed and slightly horrified at this experience. Will not be returning to this location again. It was really clean and the front desk and checkout lady were both wonderful and nice but the hair stylists service and unprofessionalism will make me a one time customer.Service: Haircut

  • jodi jerni
    Jul 2021

    I do not recommend this location at all. Had a couple message booked out for over a month and took off work for it. This was a special date and special time for us. A few hours before the appointment our session was cancelled. The response, "Sorry, we hardly have any message therapists willing to work and we only have three." Don't offer a service if you can't provide the service. We could have booked with someone else and wouldn't have waited so long. Definitely lost a long time customer and referral source today.

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Ratings

Google Google: 4.3/5 Yelp Yelp: 3/5 Facebook Facebook: 4.4/5

Design 1 Salon Spa Plainfield

4485 Plainfield Ave NE #201, Grand Rapids

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Hours

Monday: 8AM - 9PMTuesday: 8AM - 9PMWednesday: 8AM - 9PMThursday: 8AM - 9PMFriday: 8AM - 7PMSaturday: 8AM - 5PMSunday: Closed