The Bill Cole office has been helping me with my personal and business insurance since for about the last 10 years. I couldn't be happier with the service they provide. They are all like family that you can count on when you need the help, whether it's with an answer to a quick question or something bigger like a claim. I have worked with Esther a lot in the past who was always great but lately have been working more with Deborah Nowaczyk who is always so super helpful. But really Bill Cole and his whole team are great and, like the ad says, "like a good neighbor, Statefarm is there".
I was helped by Shannon in this office. She is great!!! Give her a call, for your insurance needs.
I am so please that I switched from a different agent! I have been so pleased with Abby Miller and how quickly she responds to my inquiries. She even looked over all of my policies to see if she could save us any money and DID! Thanks Abby!
I just recently met with Abby Miller at Bill Cole State Farm Agency, and I couldn’t be more pleased with her service! I was in need of car insurance, as my previous insurer cost was through the roof, Abby explained all my options clearly and let me know the ins and outs of the insurance plan. I couldn’t recommend a better place to go for insurance!
Hailey has been a great person to work with, she is very professional and very helpful. Nothing but great things to say about Bill and his team!
I was working with Deborah Nowaczyk on April 13th regarding obtaining a copy of my renters policy. She politely informed me that the renewal hadn't processed yet; rather than asking me to call back in a month or so she offered to email me the policy once it became available. Two weeks later, my need for the policy copy has completely been forgotten on my part, however Deb did not forget! She emailed me exactly as she said she would. I am grateful for her and my agency for following up with my request. Thank you!
The staff is very patient ad helpful. I have been with the Bill Cole agency for about a year and I would recommend them to my family and friends.
Bill and his staff always respond immediately to my questions, and the process to obtain insurance and make claims has been smooth and easy every time! I highly recommend State Farm and Bill Cole!
Just want to say it was a pleasure having Abby set me up with new insurance. I appreciate her being able to save me some money as well as giving good customer service, Keep it up ABBY!!! :)
Abby Miller with Bill Cole State Farm is easily the best insurance agent I have ever had. She is always very nice and helpful and always get back to me quickly.
2169 Wealthy St SE, Grand Rapids
Monday: 9AM - 5PMTuesday: 9AM - 5PMWednesday: 9AM - 5PMThursday: 9AM - 5PMFriday: 9AM - 5PMSaturday: ClosedSunday: Closed