A-T NAILS

$$ • beauty salon, Nail Salons, Waxing, Skin Care

2917 Breton Rd SE, Grand Rapids, MI 49512
(616) 514-5664

Reviews

  • Hannah G.
    Jun 2021

    I'm overall really upset at the quality and very unprofessional nail techs. For the past couple months or so I've been coming here and this past Saturday I came in for a usual shellac mani pedi. They were decently busy but I sat down and told her what I wanted and there was no issue. I'd notice she did my toes normal and was finishing up my nails and also hadn't done shellac like I asked. So I asked and she just said "yes shellac." I go up to the register to pay and I was charged for shellac. I was upset so paid and left. I waited a day to come back when they were not so busy and told them what had happened. Extremely understanding and giving them the benefit of the doubt. The man who helped me was the only reason I'd give it even a star. I told he what happened and he was understanding. The same lady from the last time was not so pleasant. She did the shellac like I'd ask but barely said a word the whole time. And then I asked her to redo my toes and that's when I could tell she was getting hostile. She did the absolute bare minimum (took the paint off and repainted literally). And they charged me again on top of it. So overall really sad this happened and won't be going back.

  • Berger Chevrolet
    Jun 2021

    Once one of our employees discovered A-T Nails, the world spread quick among our dealership, and now several of us head to A-T Nails on a regular basis! We love the convenient location, the dogs we get to spend time with, and the friendly staff! Thanks for all you do A-T!

  • michelle moore
    Jun 2021

    They did a wonderful job on my feet and nails...very spacious..

  • Mari P.
    May 2021

    Excellent service at this salon. Clean and professional. Vi was very friendly and did a great job.

  • Annabel T.
    Feb 2021

    I visited A-T Nails for the first time and was pleasantly surprised by the atmosphere. It was during a quiet time and everyone working was attentive and friendly. This is by far the nicest looking establishment I have visited and everything was tidy and clean. I had my nails done by a young gentleman who had likely grown up in the States because he seemed to understand me and even joked with me. I didn't think communication was a barrier in this nail salon which is a huge plus. Said young man did a wonderful job on my nails. All my nails look identical, the filing is pretty much flawless, and the top coat on my dip is streak free and has no specks or dirt trapped in it. I did ask for square nails and the nail technician decided he would try to make my nails look as natural as possible and gave me a shape that is somewhat skinnier at the end (partially coffin). I think he really was trying to help, and I ended up being very happy with it. Prices are the same as other establishments I have visited and my dip nails took about an hour which is what I'm used to.

  • Hannah Meyle
    Feb 2021

    This place is great! A-T nails was suggested to me by a coworker and the suggestion was definitely well deserved. The nail technician’s not only did an amazing job on me and my friends nails but also were very kind! One staff member even let me hold his dog. Amazing experience, I will be back!

  • Kim Benner
    Feb 2021

    I think it is important to support our local businesses.I have been going to AT nails for over ten years. The ownership has changed but I still continued to visit and was never displeased.The new owners are nice and the nail technicians are all very pleasant and efficient.After a recent visit , I am irate . I stopped in for a manicure and pedicure. I was very satisfied but had to wait almost ten minutes to pay.I was told the charge was $40. I apologized because I did not have cash for a tip and asked that $8 be added to my transaction. The gentleman charging me even repeated " So " $ 48 " dollars confirming my purchase. I signed the transaction slip that clearly read $48 and declined the receipt.When reviewing my credit card transactions I saw that I had been charged $50. Two dollars does not really concern me but I am not a fan of dishonesty. If this has happened to me , I am certain it happens on a regular basis.I decided to phone the salon and have a discussion before just disputing the charge with my credit card company.A man answered the phone and I explained the situation. He told me that a mani/ pedi costs $42, so with an $8 the total would be $50. I tried to explain again that their price may very well be $42, but I was told $40. The transaction slip I signed was for $48.His response was " this is your fault for not reading the price list".This may be the worst customer service I have received in years. He never even asked my name.I told him that I would be reporting the situation to my credit card company and he said " go ahead". I also told him that I had been a customer for years and would not be coming back. His response " WE DON'T NEED YOU". In all of my life as a consumer I have never been told I was not needed.If you choose to visit AT nails, please be certain to watch you bank statements.

  • Kim Benner
    Feb 2021

    I have been going to AT nails for over ten years. The ownership has changed but I still continued to visit and was never displeased.

  • Kim B.
    Feb 2021

    I have been going to AT nails for over ten years. The ownership has changed but I still continued to visit and was never displeased. The new owners are nice and the nail technicians are all very pleasant and efficient. After a recent visit , I am disappointed that I have to give even one star. I stopped in for a manicure and pedicure. I was very satisfied but had to wait almost ten minutes to pay. I was told the charge was $40. I apologized because I did not have cash for a tip and asked that $8 be added to my transaction. The gentleman charging me even repeated " So " $ 48 " dollars confirming my purchase. I signed the transaction slip that clearly read $48 and declined the receipt. When reviewing my credit card transactions I saw that I had been charged $50. Two dollars does not really concern me but I am not a fan of dishonesty. If this has happened to me , I am certain it happens on a regular basis. I decided to phone the salon and have discussion before just disputing the charge with my credit card company. A man answered the phone and I explained the situation. He told me that a mani/ pedi costs $42, so with an $8 the total would be $50. I tried to explain again that their price may very well be $42, but I was told $40. The transaction slip I signed was for $48. His response was " this is your fault for not reading the price list". This may be the worst customer service I have received in years. He never even asked my name. I told him that I would be reporting the situation to my credit card company and he said " go ahead". I also told him that I had been a customer for years and would not be coming back. His response " WE DON'T NEED YOU". In all of my life as a consumer I have never been told I was not needed. If you choose to visit AT nails, please be certain to watch you bank statements.

  • Gabby Dewey
    Dec 2020

    I cracked one of my nails in half and needed them removed. The lady was super nice about it and did her best not to hurt me at all. Also, there was a dog

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Hours

Monday: 9:30AM - 7PMTuesday: 9:30AM - 7PMWednesday: 9:30AM - 7PMThursday: 9:30AM - 7PMFriday: 9:30AM - 7PMSaturday: 9:30AM - 6PMSunday: Closed