Reviews

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  • Victoria Van Dine
    Jan 2024

    My staff member was locked out of the store. I called them and they did arrive but he drilled into the cylider as it was froze and is not able to create master keys for us so I have to call another lock smith- to complete the work. I paid over $600 when he should have communicated with me prior to doing the work.I would have called someone else and paid him for the drive. Now I have to call someone else.

  • J H
    Dec 2023

    Hire a receptionist that speaks good English. The lady that is answering the phone her English is terrible but nice. She isn't knowledgeable in what your services are. I called about getting a key made or new lock installed. But when asked ro speak to the service tech to see what options are available. The receptionist didnt connect to a voicemail or offer an email for the service tech. I had more questions but wasn't able to even to ask a technician. Your gonna lose alot of business if you don't get her replaced and have a better system there. Shes costing you customers!

  • Jenna Braun
    Dec 2023

    Avoid using this locksmith for house lockouts if you can. A call center quoted the starting price as $35, but when the locksmith arrived and had the key in the door, he turned to me and said $280. He was there for maybe a total of 3 minutes and used a small metal key and whacked it 8 or so times to open my door. Definitely did not require $280. I was told it was a higher price for “the holiday” (it was Black Friday) and for special equipment and lock type (my lock was a very simple doorknob). I did not have enough time to look at other companies as I had to make it to a shift at the hospital, but I wish I did bc afterwards I called other local companies and they stated they would’ve charged about $65 for a house lockout. I called this company’s customer service afterwards and they were unhelpful, stating the right price was charged. They emailed me a charge breakdown which simply stated “service fee $29, house lockout $251.” I asked for further breakdown what made it $251, and I was told I was already given the breakdown. They were by no means rude, just absurdly overpriced. I can’t get my money back, but hopefully I can help others avoid this company.

  • James Wisner
    Nov 2023

    Total ripoff. Took 60 seconds and wanted to charge $250. Tech drove black Tahoe. Stay away from this guy.

  • Larry Alverson RN BSN CEN
    Nov 2023

    Steady and always available, the machine failed to take proximity payment but the slide through worked

  • Susie Carlson
    Sep 2023

    Itvwas different having a machine make my key

  • R W
    Aug 2023

    Worst service ever! I called and requested a locksmith because I was locked out of my car and I kept requesting a price. They never gave a price but I needed to get in my car and couldn't get anybody to come faster. The guy that came pushed in and then pulled out part of my dash with one of his tools and proceeded to charge me $220. He then got mad that I didn't have cash, cashapp or zelle. I feel that I was taken advantage of. I called customer service and was told that the price was in range so they can't do anything but they still wouldn't give me the price range. So upsetting.

  • Ronald Scott
    Jun 2023

    This says it's a locksmith but really it's only a kiosk in Menards hardware store I needed a Lazer key cut and they don't do that here but if you read the add you think it's a full service locksmith. I feel Menards just does this to get you in the store. Also says 24 hrs service can't get service if Menards is closed misleading and wasted my time.

  • Jack A. Vande Bunte
    Jun 2023

    Needed spare key, found Kiosk, followed directions, got a copy of key. Just what I wanted!

  • Rick and Michelle Schoonmaker
    Mar 2023

    Keys worked great!!

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KeyMe Locksmiths

4151 Alpine Ave NW, Comstock Park

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Hours

Monday: 6AM - 10PMTuesday: 6AM - 10PMWednesday: 6AM - 10PMThursday: 6AM - 10PMFriday: 6AM - 10PMSaturday: 6AM - 10PMSunday: 8AM - 8PM