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Reviews for Benjamin Franklin Plumbing of Pasadena

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  • January 2025

    We received a next day appointment after our call regarding a recurring clogged toilet/backup problem. Josh responded promptly at the time promised. He was extremely knowledgeable and took the time to ensure a thorough examination of the affected system. He explained everything to us in detail, demonstrated the utmost integrity, and represented his company positively. It was a refreshing change from most in the home service industry. Benjamin Franklin Plumbing has secured a new client for our plumbing needs! Thank you for exceptional customer service! Clif & Debbie K (Annapolis)

  • October 2024

    I had a great experience with Ke and Josh! I called in this morning, they called around 12:30 to say they’d be here by around 1, they came at 1, and they just finished installing my new dishwasher and hauling away my old one. It is now not even 3 pm. The whole thing took less than 2 hours. Thank you so much !

  • July 2024

    Once again, i am blown away by how fast, efficient, responsive, and honest Ke is! I had another plumbing issue come up, and after having Ke last time, i really trusted her and felt comfortable with her being my technician. She got the job done in less than an hour and she did such a good job! I’ve had 5 different plumbers come out to my house for various reasons for the past year and a half (from all different companies), and she is hands down the best one!! Edit (8/15): I wanted to leave another 5 star review for Ke, because of how awesome she is! Unfortunately i can’t do that, i can only edit my current one. She had mentioned how I would need a valve installed... read full review

  • Benjamin Franklin Plumbing of Pasadena

    8010 Hog Neck Rd suite 100, Pasadena

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