Reviews

  • Steph A.
    Dec 2021

    Everyone here is great. They are polite, welcoming, and management cares! Can't tell you how important that is. If a customer complains about an experience, it must be taken seriously. They do just that, and all of their employees are kind and LISTEN to customers' needs and concerns. Two negatives--they are a bit pricey and wish they had a rewards program for returning customers, not just referrals.

  • Tony C
    Dec 2021

    Mona and Charelle attended to me and both are very good and very professional at their jobs, I will be back, these two are definitely great employees ?

  • K
    Aug 2021

    I had a horrible experience with a new waxer they randomly assigned to me without my knowledge. I felt like I was getting experimented on- she didn’t know what she was doing! She wasn’t letting the wax dry fully therefore causing more pain, going extremely slow and she left ALOT of hair.I tried to get in touch with the manager regarding this- she called once when I was out of town and when I came back and reached back out she never contacted me.Service: Body Waxing

  • J CASTRO
    Jul 2021

    Quick and painless. Will return!

  • 4theflair 4hair
    Jul 2021

    Super prompt, clean, and professional EVERY SINGLE TIME

  • Jessica N.
    Jul 2021

    had a great first waxing experience at EWC! contactless check-in instructions were at the door and it made for a very seamless process with you scanning a QR code for an SMS field that automatically gives u a prompt to put your name for check-in. i got my brows done by Charelle, who was fantastic and made the experience very welcoming and soothing. she explained the process clearly while being fun and informative with educating me. i wasnt looking for any major changes to my brows, just wanted to clean them up since i havent touched them since before covid. Charelle helped me put into words what i wanted out of our wax session and i appreciate her being upfront with what she was going to do! i felt really comforted with her telling me exactly where she was going to wax (without me asking at all, which i appreciate even more) and that she was not going to take away any of my eyebrows' natural volume (i have HATED when this has happened to me in the past w poor communication at prior waxing appointments elsewhere). overall, great experience! Charelle is fantastic at what she does (has been waxing for YEARS) and very fun specialist to have an appointment with. i recommend anyone to come here but i personally probably wont come back since Olney is a bit far from me and i found out there's an EWC closer to me. hopefully other locations are as great as this one!

  • Casey T.
    Jul 2021

    I had a great experience with Charelle. This was my first bikini line wax and Charelle talked me through the process and answered any questions I had. She is knowledgeable and has such a bright and uplifting personality. She was swift and thorough, making sure I was comfortable and checking that the wax's temperature was okay. The process definitely stung less than any at-home waxing I've done. After it was over I didn't even feel sore. I also appreciate the text-check-in system they have to maintain social distancing. Overall, I'll be back!

  • Kruti M.
    Apr 2021

    I randomly just wanted to get a Brazilian because my hair was long enough and was just lazy to do it myself. I typically go to the Columbia location, but unfortunately all their time slots were booked. I'm not too sure why I even bother to go to Columbia, when this location is literally 10 minutes away. Half the time it takes me to get to Columbia. Lucky for me, the time slots at Olney were pretty empty and worked with my schedule. Since I was on a time crunch and didn't know which specialist to go for, I just picked any. I was running late so I called to see if I could push my appointment back 15 minutes. The lady at the register/phone kindly agreed and said there was a 9 minute grace period. I walked in, checked in, and since the lobby was closed, was told to wait outside. I walked out and within 2 seconds Melody came outside to greet me. Definitely not the first time I've been to EWC, so I knew the drill. I know their rule - only 15 minutes per customer, but for some reason Melody seemed articulate with her work. It didn't seem rushed at all and she made sure all the spots were fully bare and plucked out some ingrown hairs (the main reason I decided to go for a wax!) Besides all that, she was so personable! We had a light conversation. She was sweet, and gentle. Not a product pusher either. We love a wax lady who treats your bits with the special care and attention it needs! I'm impressed! I'll definitely be going back to this EWC and to Melody!

  • Kandace Brown
    Apr 2021

    I needed a new wax location and decided to try here. The staff at this location were so professional! Based on the reviews, I decided to go with Mona and she was so sweet, personable and professional! She was gentle and made me feel comfortable. I have definitely found a new wax specialist.

  • Tara
    Feb 2021

    I love this location. I always feel so well taken care of, which I really appreciate. From the moment I walk in to the time that I leave pampered. Mona is hands down the best esthetician I have ever had and i highly recommend her. She is very knowledgeable and makes sure you’re comfortable through out the entire service. Seeing her and the whole team at EWC-Olney is always the highlight of my month.

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Hours

Monday: 9AM - 9PMTuesday: 9AM - 9PMWednesday: 9AM - 9PMThursday: 9AM - 9PMFriday: 9AM - 9PMSaturday: 9AM - 7PMSunday: 10AM - 6PM