Upon visiting Westside Dental for a crown and filling on July 22, 2021, I was treated rudely and maliciously by several members of the staff, to include the dentist himself, his assistant, and the receptionist who handled my finances and post-op treatment. I came for a crown and a filling that quickly turned into a prospected root canal. I was proscribed a root canal despite never having any pain or visible damage to my tooth (even by way of X-ray as the dentist himself admitted!). In the process of his botched work, the dentist sawed my tooth down to a nub, the discomfort of which I can still feel to this day (5 months later). During the process, he failed to properly anesthetize me so I felt an inordinate amount of the painful administering of the procedure. Once he abruptly left the procedure claiming that I needed to get my root canal done elsewhere (even though the WSD website claims to perform root canals), I was mishandled by his assistant. She rudely and tersely shuffled me out of the operating room responding to all of my inquiries abruptly and dismissively. Furthermore, she failed to administer an adequate amount of oxygen to help restore me to a clear mind state after the anesthesia had left me lightheaded. When I closed things out with the receptionist upfront, she also handled all of my questions abruptly, rudely and dismissively. I could say that I got the strong sensation that I was just another number to be processed and pushed out, but that would be an understatement. The treatment felt intentional, punitive and malicious. As an over 10 year customer of Westside Dental I was shocked and appalled as it took me by utter surprise. I have since found a much more conscientious dentist who handles her work with much more care and professionalism. But I'm still now forced into a position where I only have half the tooth I once had and may need to get a root canal after all—one that Westside Dental induced!
David Butler
Apr 2022
This is an exceptional Dentist, Staff, and Location. A very relaxing atmosphere. Everything is explained in a clear and expert manner.
Anna Wise
Sep 2021
I have been a patient at Westside Dental for a number of years. The staff there are so professional and caring. They treat you like family. Dr. Rouhana is an awesome dentist. I've had quite a few of dentists over the years, but he is foremost "The Best".
Noemi Nguyen
Jul 2021
Service is always great. Staff very friendly and helpful. They get you in and out without any long wait time.
kelsey reed
Jul 2021
Love this place so so much! They are always willing to answer any questions and always make sure they tell you what is going on before they do something. I have 0 complaints about this place
Ivy Mccalebb
Jul 2021
Thank you so much Westside dental Group you guys did an amazing job on my teeth and The staff was very nice and welcoming you guys are the best??
Carol Hoadley
Jun 2021
Everyone was pleasant and professional! I did not have to wait; I was taken back as soon as I completed the new patient forms. The Dental Hygienist was very considerate when taking X-rays of my teeth, and Dr. Rouhana was very kind and professional.
carolyn dibartolo
May 2021
Very professional, friendly and very informative. Took their time to address all my concerns
sharrel Lorenzo
Apr 2021
On-time with appts., friendly, courteous & very professional. Dr. Rouhona addresses any issues or concerns regarding your dental work & explains thoroughly. Clean, organized facility. Enjoy my visits! Highly recommend them!
Ari Talana
Apr 2021
Best dental office in New Orleans! I took a chance based on the reviews of others and was NOT disappointed. The office was clean, the staff was friendly and personable, the exam was seamless. Thank you guys!
michael moore
Upon visiting Westside Dental for a crown and filling on July 22, 2021, I was treated rudely and maliciously by several members of the staff, to include the dentist himself, his assistant, and the receptionist who handled my finances and post-op treatment. I came for a crown and a filling that quickly turned into a prospected root canal. I was proscribed a root canal despite never having any pain or visible damage to my tooth (even by way of X-ray as the dentist himself admitted!). In the process of his botched work, the dentist sawed my tooth down to a nub, the discomfort of which I can still feel to this day (5 months later). During the process, he failed to properly anesthetize me so I felt an inordinate amount of the painful administering of the procedure. Once he abruptly left the procedure claiming that I needed to get my root canal done elsewhere (even though the WSD website claims to perform root canals), I was mishandled by his assistant. She rudely and tersely shuffled me out of the operating room responding to all of my inquiries abruptly and dismissively. Furthermore, she failed to administer an adequate amount of oxygen to help restore me to a clear mind state after the anesthesia had left me lightheaded. When I closed things out with the receptionist upfront, she also handled all of my questions abruptly, rudely and dismissively. I could say that I got the strong sensation that I was just another number to be processed and pushed out, but that would be an understatement. The treatment felt intentional, punitive and malicious. As an over 10 year customer of Westside Dental I was shocked and appalled as it took me by utter surprise. I have since found a much more conscientious dentist who handles her work with much more care and professionalism. But I'm still now forced into a position where I only have half the tooth I once had and may need to get a root canal after all—one that Westside Dental induced!
David Butler
This is an exceptional Dentist, Staff, and Location. A very relaxing atmosphere. Everything is explained in a clear and expert manner.
Anna Wise
I have been a patient at Westside Dental for a number of years. The staff there are so professional and caring. They treat you like family. Dr. Rouhana is an awesome dentist. I've had quite a few of dentists over the years, but he is foremost "The Best".
Noemi Nguyen
Service is always great. Staff very friendly and helpful. They get you in and out without any long wait time.
kelsey reed
Love this place so so much! They are always willing to answer any questions and always make sure they tell you what is going on before they do something. I have 0 complaints about this place
Ivy Mccalebb
Thank you so much Westside dental Group you guys did an amazing job on my teeth and The staff was very nice and welcoming you guys are the best??
Carol Hoadley
Everyone was pleasant and professional! I did not have to wait; I was taken back as soon as I completed the new patient forms. The Dental Hygienist was very considerate when taking X-rays of my teeth, and Dr. Rouhana was very kind and professional.
carolyn dibartolo
Very professional, friendly and very informative. Took their time to address all my concerns
sharrel Lorenzo
On-time with appts., friendly, courteous & very professional. Dr. Rouhona addresses any issues or concerns regarding your dental work & explains thoroughly. Clean, organized facility. Enjoy my visits! Highly recommend them!
Ari Talana
Best dental office in New Orleans! I took a chance based on the reviews of others and was NOT disappointed. The office was clean, the staff was friendly and personable, the exam was seamless. Thank you guys!