AVOID.Took my 09 A5 3.2 to get serviced for suspected rear main seal leak. Was told it was not it but needed 6k in repairs. Paid.It was back a week later, still leaking. Then was told IT IS the rear main seal & want another 4.5k more. & I paid it.In a span of 5 months, I spent 10k, they had it for about 2 months, took it back over 4 times & it still leaks oil & coolant. Now they want 2.5k for a water pump while the car still leaks oil. Expensive poor skilled business, so much for supporting local.Owned audis for over 8 years, Never had trouble like this EVER.Service: Auto maintenance
aaron clements
Jan 2023
Charged me over $850 to change the spark plugs and put in a bottle of fuel injector cleaner that I could've bought and put in myself for $3-5 and put in myself. Check engine light came back on in less than two miles after leaving. Couldn't take it back in as they were already closed for the night and I was on a cross-country road trip. They said any other NAPA service center would resolve it. I took it to 3 other NAPA places and they wouldn't resolve the issue without an additional $1300+ charge.
Charlie Garman
Jul 2022
The service quality is on par with any Porsche or Audi dealership, at a fraction of the price, without a long journey. NBIPlus is an absolute lifesaver.
nick M
Jul 2022
Great shop. Only place i will take my vehicles. Always a pleasure
Emily DeMuynck
Jun 2022
Absolutely horrible.0 stars Took my 2011 mini cooper in to get miss fire looked at. $1500 later drove it home engine light came right back on when they told me it's fixed. Brought it right back down same evening. Next day told us $5000 to do heads. No thank you. Came to pick it up can't even leave. Car won't stay started. Worse then when I brought it. Do not take here.
Marjorie Snyder
May 2022
Great customer service and great work! Thanks for keeping our BMW on the road.
Emily W.
May 2022
Absolutely horrible 0 stars. Took my 2011 mini cooper in to get miss fire looked at. $1500 later drove it home engine light came right back on when they told me it's fixed. Brought it right back down same evening. Next day told us $5000 to do heads. No thank you. Came to pick it up can't even leave. Car won't stay started. Worse then when I brought it. Do not take here.
Elias Andrade
Apr 2022
Very nice people, Cornell is honest and up front about prices, every service is reasonably priced compared to most places, I was having a bad last few days and was worried about what I may have done to my car and Cornell cheered me right up, not many places in the area are willing to work on a Volkswagen, at other places you feeling like you're being charged too much... I was actually recommended here by the dealership where I bought my car, and I can say, they do amazing work and will be going here from now onServices: Wheel alignment
Dakota Fox
Apr 2022
Cornell and Guy are two of the most honest mechanics I've had the pleasure of running into. After very costly repairs at VW QC it was really nice to find a shop that wouldn't try and scare me into getting some work done. Diagnosed the worst problems and have gone from there fixing my vehicle up. Will continue to use this shop till I'm no longer in the QCServices: Exhaust
Holly Cox
Dec 2021
Started going here and have found that Cornell is a honest person. My son owns a Volkswagen and not too many places will work on them. Was going to Volkswagen of the Quad Cities and they rip you off. Had a problem with the car locking and it was a simple fix. He was honest and didn't tell us it needed unnecessary work. I recommend this place! But stay away from Smart!!!
Juan Alvarez
AVOID.Took my 09 A5 3.2 to get serviced for suspected rear main seal leak. Was told it was not it but needed 6k in repairs. Paid.It was back a week later, still leaking. Then was told IT IS the rear main seal & want another 4.5k more. & I paid it.In a span of 5 months, I spent 10k, they had it for about 2 months, took it back over 4 times & it still leaks oil & coolant. Now they want 2.5k for a water pump while the car still leaks oil. Expensive poor skilled business, so much for supporting local.Owned audis for over 8 years, Never had trouble like this EVER.Service: Auto maintenance
aaron clements
Charged me over $850 to change the spark plugs and put in a bottle of fuel injector cleaner that I could've bought and put in myself for $3-5 and put in myself. Check engine light came back on in less than two miles after leaving. Couldn't take it back in as they were already closed for the night and I was on a cross-country road trip. They said any other NAPA service center would resolve it. I took it to 3 other NAPA places and they wouldn't resolve the issue without an additional $1300+ charge.
Charlie Garman
The service quality is on par with any Porsche or Audi dealership, at a fraction of the price, without a long journey. NBIPlus is an absolute lifesaver.
nick M
Great shop. Only place i will take my vehicles. Always a pleasure
Emily DeMuynck
Absolutely horrible.0 stars Took my 2011 mini cooper in to get miss fire looked at. $1500 later drove it home engine light came right back on when they told me it's fixed. Brought it right back down same evening. Next day told us $5000 to do heads. No thank you. Came to pick it up can't even leave. Car won't stay started. Worse then when I brought it. Do not take here.
Marjorie Snyder
Great customer service and great work! Thanks for keeping our BMW on the road.
Emily W.
Absolutely horrible 0 stars. Took my 2011 mini cooper in to get miss fire looked at. $1500 later drove it home engine light came right back on when they told me it's fixed. Brought it right back down same evening. Next day told us $5000 to do heads. No thank you. Came to pick it up can't even leave. Car won't stay started. Worse then when I brought it. Do not take here.
Elias Andrade
Very nice people, Cornell is honest and up front about prices, every service is reasonably priced compared to most places, I was having a bad last few days and was worried about what I may have done to my car and Cornell cheered me right up, not many places in the area are willing to work on a Volkswagen, at other places you feeling like you're being charged too much... I was actually recommended here by the dealership where I bought my car, and I can say, they do amazing work and will be going here from now onServices: Wheel alignment
Dakota Fox
Cornell and Guy are two of the most honest mechanics I've had the pleasure of running into. After very costly repairs at VW QC it was really nice to find a shop that wouldn't try and scare me into getting some work done. Diagnosed the worst problems and have gone from there fixing my vehicle up. Will continue to use this shop till I'm no longer in the QCServices: Exhaust
Holly Cox
Started going here and have found that Cornell is a honest person. My son owns a Volkswagen and not too many places will work on them. Was going to Volkswagen of the Quad Cities and they rip you off. Had a problem with the car locking and it was a simple fix. He was honest and didn't tell us it needed unnecessary work. I recommend this place! But stay away from Smart!!!