Nick came to my house for an annual a/c cleaning and did an exceptional job. He was so kind, professional, clean and knowledgeable. You are definitely in good hands if you are lucky enough to have Nick as your technician.
Steve R.
Jan 2023
This was the first time using Glenbrook heating and A/C . I was looking for a new company to service both my a/c and heating units as I was not to happy with my current company that has been servicing my units.A family member suggested I call Glenbrook as they were using them for over 25 years and they were very happy with their service and professionalism. I was planning on calling them to set up a maintenance program for both my units weeks ago, but never got to it.Earlier this morning my wife woke me up saying we have no heat. The temperature was 52 degrees in our home,very cold and obviously uncomfortable.I had called Glenbrook heating on their open at 8.00am and spoke to Jill. I Explained the situation and Jill set up a service call for a sameday am service call. While still on the phone with Jill my heat kicked back on. I still asked for them to check out my furnace. She gave me the names of the service techs who would be coming out. (Brian & Nick) Jill said they will text me when they were on they way. I received Brians text within the hour of hanging up with Jill.At 9:05 they arrived. Both Brian and Nick gave me a friendly greeting and then went to work. After cleaning and analyzing my furnace they didn't find anything wrong with the furnace itself. (What a relief)Next Brian had inspected my thermostat which was installed in 1994 and noticed the contacts had worn down which could have caused my furnace not turning on all the time. It had happened before and came right back on.Brian suggested replacing the thermostat and my April air filter as well.Needless to say I signed up with their maintenance program, which they honored on this visit.By doing so I received a 10% discount on the purchase of the thermostat and the filter purchased. Thank you Jill for setting up and sending two great service techs quicker than I every expected.I highly recommend Glenbrook heating and a/c to anybody that wants timely service, fair prices and very knowledgeable and friendly techs who take the time to explain things to youSteve R.Services: Cleaning
Neal E
Jan 2023
Kind, honest and hardworking. The company we previously used stopped servicing heating systems so I did exhaustive research and found Glenbrook Heating & Air. A truly wonderful experience, do not look anywhere else!Services: Cleaning
Madelynn Macur Brousil
Jan 2023
I highly recommend this company. Jill, who answered my call, was friendly, efficient, and informative. Brian, the technician was the same. I am confident now that our heat system and humidifier are set for the winter.Services: Cleaning
Mary Patronik
Jan 2023
Easy to schedule (and reschedule) via phone, text or email. Always on time. Friendly techs and office staff are all a pleasure to work with. Any issues are explained clearly and with options for solutions.Service: HVAC system maintenance
Jerome Tatar
Jan 2023
Very thorough. The tech checked several issues and discussed them with supervisory staff to make sure the issues were properly addressed and recorded. He explained everything and actions I might take in the future. He was very detailed and clear.Service: HVAC system maintenance
Moshe Friedman
Jan 2023
This company send a technician to my house very quickly. The technician was knowledgeable and performed the work quickly and professionally.Services: Heating system repair
Steve R.
Dec 2022
This was the first time using Glenbrook heating and A/C. I was looking for a new company to service both my a/c and heating units as I was not to happy with my current company that has been servicing my units. A family member suggested I call Glenbrook as they were using them for over 25 years and they were very happy with their service and professionalism. I was planning on calling them to set up a maintenance program for both my units weeks ago, but never got to it.Earlier this morning my wife woke me up saying we have no heat. The temperature was 52 degrees in our home, very cold and obviously uncomfortable.I had called Glenbrook heating on their open at 8.00am and spoke to Jill. I Explained the situation and Jill set up a service call for a sameday am service call. While still on the phone with Jill my heat kicked back on. I still asked for them to check out my furnace. She gave me the names of the service techs who would be coming out (Brian & Nick) Jill said they will text me when they were on they way. I received Brians text within the hour of hanging up with Jill.At 9:05 they arrived. Both Brian and Nick gave me a friendly greeting and then went to work. After cleaning and analyzing my furnace they didn't find anything wrong with the furnace itself. (What a relief) Next Brian had inspected my thermostat which was installed in 1994 and noticed the contacts had worn down which could have caused my furnace not turning on all the time. It had happened before and came right back on.Brian suggested replacing the thermostat and my April air filter as well.Needless to say I signed up with their maintenance program, which they honored on this visit.By doing so I received a 10% discount on the purchase of the thermostat and the filter purchased. Thank you Jill for setting up and sending two great service techs quicker than I every expected.I highly recommend Glenbrook heating and a/c to anybody that wants timely service, fair prices and very knowledgeable and friendly techs who take the time to explain things to youSteve R.
Sharon Dreifuss
Nov 2022
The best service hands down. I honestly feel lucky I found this company. Nick ( the serviceman that came to me last time I had an issue) showed me the issue and explained it to me very sensibly. He took care of it and even went a step further at no extra charge in terms of cleaning something extra. I highly recommend Glenbrook Hearing and AirServices: Heating system maintenance
keddiesue
Nov 2022
I have been using Glenbrook for a couple of decades! It's a family business that is very honest and never tries to sell you something you might not need. They are professional, always on time, and friendly and courteous AND they know what they are doing! I highly recommend them.Service: Heating system maintenance
Nick came to my house for an annual a/c cleaning and did an exceptional job. He was so kind, professional, clean and knowledgeable. You are definitely in good hands if you are lucky enough to have Nick as your technician.
Steve R.
This was the first time using Glenbrook heating and A/C . I was looking for a new company to service both my a/c and heating units as I was not to happy with my current company that has been servicing my units.A family member suggested I call Glenbrook as they were using them for over 25 years and they were very happy with their service and professionalism. I was planning on calling them to set up a maintenance program for both my units weeks ago, but never got to it.Earlier this morning my wife woke me up saying we have no heat. The temperature was 52 degrees in our home,very cold and obviously uncomfortable.I had called Glenbrook heating on their open at 8.00am and spoke to Jill. I Explained the situation and Jill set up a service call for a sameday am service call. While still on the phone with Jill my heat kicked back on. I still asked for them to check out my furnace. She gave me the names of the service techs who would be coming out. (Brian & Nick) Jill said they will text me when they were on they way. I received Brians text within the hour of hanging up with Jill.At 9:05 they arrived. Both Brian and Nick gave me a friendly greeting and then went to work. After cleaning and analyzing my furnace they didn't find anything wrong with the furnace itself. (What a relief)Next Brian had inspected my thermostat which was installed in 1994 and noticed the contacts had worn down which could have caused my furnace not turning on all the time. It had happened before and came right back on.Brian suggested replacing the thermostat and my April air filter as well.Needless to say I signed up with their maintenance program, which they honored on this visit.By doing so I received a 10% discount on the purchase of the thermostat and the filter purchased. Thank you Jill for setting up and sending two great service techs quicker than I every expected.I highly recommend Glenbrook heating and a/c to anybody that wants timely service, fair prices and very knowledgeable and friendly techs who take the time to explain things to youSteve R.Services: Cleaning
Neal E
Kind, honest and hardworking. The company we previously used stopped servicing heating systems so I did exhaustive research and found Glenbrook Heating & Air. A truly wonderful experience, do not look anywhere else!Services: Cleaning
Madelynn Macur Brousil
I highly recommend this company. Jill, who answered my call, was friendly, efficient, and informative. Brian, the technician was the same. I am confident now that our heat system and humidifier are set for the winter.Services: Cleaning
Mary Patronik
Easy to schedule (and reschedule) via phone, text or email. Always on time. Friendly techs and office staff are all a pleasure to work with. Any issues are explained clearly and with options for solutions.Service: HVAC system maintenance
Jerome Tatar
Very thorough. The tech checked several issues and discussed them with supervisory staff to make sure the issues were properly addressed and recorded. He explained everything and actions I might take in the future. He was very detailed and clear.Service: HVAC system maintenance
Moshe Friedman
This company send a technician to my house very quickly. The technician was knowledgeable and performed the work quickly and professionally.Services: Heating system repair
Steve R.
This was the first time using Glenbrook heating and A/C. I was looking for a new company to service both my a/c and heating units as I was not to happy with my current company that has been servicing my units. A family member suggested I call Glenbrook as they were using them for over 25 years and they were very happy with their service and professionalism. I was planning on calling them to set up a maintenance program for both my units weeks ago, but never got to it.Earlier this morning my wife woke me up saying we have no heat. The temperature was 52 degrees in our home, very cold and obviously uncomfortable.I had called Glenbrook heating on their open at 8.00am and spoke to Jill. I Explained the situation and Jill set up a service call for a sameday am service call. While still on the phone with Jill my heat kicked back on. I still asked for them to check out my furnace. She gave me the names of the service techs who would be coming out (Brian & Nick) Jill said they will text me when they were on they way. I received Brians text within the hour of hanging up with Jill.At 9:05 they arrived. Both Brian and Nick gave me a friendly greeting and then went to work. After cleaning and analyzing my furnace they didn't find anything wrong with the furnace itself. (What a relief) Next Brian had inspected my thermostat which was installed in 1994 and noticed the contacts had worn down which could have caused my furnace not turning on all the time. It had happened before and came right back on.Brian suggested replacing the thermostat and my April air filter as well.Needless to say I signed up with their maintenance program, which they honored on this visit.By doing so I received a 10% discount on the purchase of the thermostat and the filter purchased. Thank you Jill for setting up and sending two great service techs quicker than I every expected.I highly recommend Glenbrook heating and a/c to anybody that wants timely service, fair prices and very knowledgeable and friendly techs who take the time to explain things to youSteve R.
Sharon Dreifuss
The best service hands down. I honestly feel lucky I found this company. Nick ( the serviceman that came to me last time I had an issue) showed me the issue and explained it to me very sensibly. He took care of it and even went a step further at no extra charge in terms of cleaning something extra. I highly recommend Glenbrook Hearing and AirServices: Heating system maintenance
keddiesue
I have been using Glenbrook for a couple of decades! It's a family business that is very honest and never tries to sell you something you might not need. They are professional, always on time, and friendly and courteous AND they know what they are doing! I highly recommend them.Service: Heating system maintenance