Reviews

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  • Cindy
    Nov 2023

    I have used this business several times and always received five star service!!! I had a central air unit installed and a blower replaced. Approximately eight months after the central air unit was installed, the unit wasn’t blowing any air. I called and spoke with the owner and he immediately sent his team out to rectify the problem on the same day. The central air unit was under warranty in which Archway honored. The team of workers that were sent out was very knowledgeable and compassionate about their job.Service: A/C system maintenance

  • Pamela Ingram
    Nov 2023

    I was very pleased with the service team that installed our Furnace and AC unite. They were timely, professional as well as friendly and knowledgeable. I also had to give kudos to our sells rep. She was very knowledgeable, provided us with the information and let my husband and I make the decision. No high pressure techniques or double talk. Pleased with the entire team.Services: Heating system installation

  • Robert Wisner
    Nov 2023

    Both gentlemen were thorough and answered all of my questions regarding maintenance and potential upgrades. I continue to have a fantastic experience with Archway and you will always be my first call for HVAC issues.Services: HVAC system maintenance

  • Tammy Ripperda
    Oct 2023

    Archway is always timely, professional, and helpful. They take care of our principal residence and our rental properties and we can always count on them for quick, quality service at a reasonable price.Services: Heating system installation

  • Mike Josias
    Aug 2023

    I can’t say enough about how pleased I am with Archway Heating and Cooling. I called them originally to fix an existing air conditioner, but their technician found that the expense of fixing the air conditioner just didn’t justify doing that. When the technician called archway to give us an estimate for a new unit, their representative was at our house probably 10 minutes later. Our new air conditioner and furnace arrived on time, the installers were professional, friendly, and courteous, and finished the installation right when they said they would. When, the next day, the thermostat wasn’t reading correctly, archway immediately sent a technician to check it out, and replaced it. All of this during the hottest days of the summer. Again, I would recommend archway to anyone needing service.

  • BeachGirlBarb
    Aug 2023

    Archway is amazing!!!!! Rick (Rich?) & Tom showed up on one of the hottest days of the year and immediately got to work. They were both very professional and fun to talk to. I'll be recommending Archway to all my friends.

  • Mark Crask
    Aug 2023

    Both technicians were very professional and very polite. They started at 9 am, removed our old A/C unit and furnance and replaced a new system and was completed by 3:30 pm. Highly recommend.Services: Heating system installation

  • Sheila Bone
    Aug 2023

    The repairman call when he was on the way stating he would be there in 10 min and he was. He found what was wrong let us know what the approximate cost would be. After we said okay fix it and he got to work right away. There was about a $10 difference from what he said and the total. The repIr guy was very polite and courteous and the best part was he did not try and upsale anything.Services: A/C system maintenance

  • John Hoffman
    Jun 2023

    Archway Cooling & Heating of Belleville Illinois is always extremely responsive, professional, and timely. Notwithstanding their expertise and direct honest/fair operational support, the entire staff is well above all of the Metro East HVAC competitors in Southern Illinois. They are truly outstanding!! I have always depended on Archway Cooling & Heating for my Geo-thermal needs after 2012 installation. Since installation, they have provided routine maintenance on my Climatemaster Tranquility 6 ton system and they are truly the experts for Geo-thermal issues.They are truly my “go-to-team” and most “honest and trustworthy company to have in your home!”A great team!!John Hoffman, O’Fallon, Illinois

  • Thomas Fahey
    Jun 2023

    They are my go to hvac company. I have been with them for more than 20 years. I have never been disappointed. They stand by their work. Also it it a family owned business.Service: A/C system maintenance

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Archway Cooling & Heating

620 E Grant St, Belleville

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Hours

Monday: 7:30AM - 4:30PMTuesday: 7:30AM - 4:30PMWednesday: 7:30AM - 4:30PMThursday: 7:30AM - 4:30PMFriday: 7:30AM - 4:30PMSaturday: 9AM - 9PMSunday: 9AM - 9PM