Reviews

  • Randy DeVoss
    Nov 2021

    Great place to take your car and get it back in a timely fashion and a price that doesn't give it to you in the tailpipe.

  • Ryan Wermes
    Jun 2021

    DO NOT USE!!!I brought my vehicle in for a simple brake bleed. Was quoted $85 over the phone. A day after dropping it off, they called and said it was ready and the price was $610+!!! They installed a master cylinder and a front wheel hub assembly without bothering to first call me and let me know that it needed these additional parts OR bothering to get my authorization. They NEVER provided me with a quote (verbal or written) as to the additional amount. I made them remove the wheel hub assembly and put the old one back on. Now the price went down to $294.After they had posession of my vehicle for over a week, when I showed up to pay, they REFUSED to take payment via check or credit card, claiming I was going to put a stop-payment on the check or dispute the cc charge. They demanded cash and cash only. Furthermore, they then shut the door to the garage locking my vehicle inside... effectively holding my car hostage. I returned 10 minutes later with cash. I should have called the police on them.Folks, listen up... EVERYTHING this shop did was ILLEGAL! Per Iowa Law, you are ENTITLED to a written estimate. A repair shop is REQUIRED to get your authorization BEFORE installing parts. And they absolutely CAN NOT hold a vehicle hostage because of a dispute over the payment! This place was 110% in the wrong! I have filed a complaint with the Iowa State Attorney's Office for their negligence.I had never used this place before. The ONLY reason I went there was because I am a believer in supporting small businesses. Learned my lesson the hard way and will never go back! Trust me, take your car to the dealership.... you might pay a bit more but you'll have peace of mind they will follow the rules.

  • Bob Boore
    Feb 2021

    I thought the service and price was very [email protected]

  • Valerie Rockwell
    Feb 2021

    They were very friendly and were able to get my vehicle in and get it fixed same day with reasonable prices. Will recommend and use them again.

  • Grace Marty
    Jan 2021

    Excellent service. Staff are knowledgeable and friendly. This is the best place for car maintenance. Prices are fair as well.

  • michael daurelle
    Dec 2020

    The service was great the prices were exceptional you got my car in and out in the same afternoon I would recommend this place to anyone

  • Ash Hendley
    Jun 2020

    I've taken my vehicles here for many years. Aways good service and reasonable.

  • delinda k
    May 2020

    I used these guys because a friend said they were good. from experience they're ok if you need something simple like window motor replaced but I'll never let them touch my motor again. complete waste of money. sold a $3000 car for $600 after they "fixed it".

  • Alyssa Metallo
    Apr 2020

    My dad is my main mechanic back home in the Chicagoland area, so moving out to the QC meant finding a mechanic I could actually trust when I couldn’t get my cars home. Ernie and his guy are the only two other people I’d ever allow to touch my cars. Trustworthy and don’t give you the run around or try to sell you something you don’t need. You can tell he cares about you being safe behind the wheel, not the cost of your bill. Highly recommend this awesome crew!

  • Justin Holstein
    Dec 2019

    They do great work at a low price. Most importantly, they look out for you and aren't trying to get you to drain your pockets. They tell you what the major problems are and the less pressing ones and let you make a decision as to what you want to do within your budget. Kinda like if your dad owned a mechanic shop and was always bailing you out of your bad decisions. lol. I don't take my cars anywhere else.

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Ratings

Google Google: 4.3/5

Bettendorf's Friendly Auto Services

315 17th St, Bettendorf

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Hours

Monday: 8AM - 5PMTuesday: 8AM - 5PMWednesday: 8AM - 5PMThursday: 8AM - 5PMFriday: 8AM - 5PMSaturday: ClosedSunday: Closed