Reviews for THE SPA AT THE MANSION

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Feb 2020

Great massage and facial. Very clean and relaxing space. The locker room and steam shower is great. The only reason I gave 4 stars is because they really try to up charge you! It is already expensive and they ask to add things to up charge. I think that's kind of tacky in a place that is so nice. They added an up charge because my daughter and I were serviced in the couples room, but didn't tell me until I was paying. They said the lady on the phone who booked it probably assumed we wanted the nicer room. I made the suggestion that they tell you or ask you before just charging you. Eventually she removed the up charge, which I would expect since I was never asked or informed,...read full review
Nov 2019

Beautiful spa! Great massage, however my manicure was not that great. The treatments are terrific (scrub, hand mask) but I asked her a couple of times not to trim my cuticles and my fingers still hurt from overzealous trimming. She used a very well-worn, dirty nail file on my hands...I hope I don't catch anything. My polish was also sloppily applied, I'm still picking off dried polish from the edges of my fingers. I would have given the spa 5 stars except for the manicure. Small, sweet, lovely spa, just don't get a manicure there.
Aug 2019

I had a pedicure here, and I would have to say that pedicures aren’t currently their speciality. It’s just a bit too dark to do one properly. This spa is gorgeous, peaceful, and much more suited to massages and treatments it seems. Still, when I told the manager about my less than great experience, she was very accommodating and took my suggestions seriously, thus the four stars!