Originally left a negative review regarding the service rendered about another company (JT Lawn Care ) which Always There forwarded our info for service due to the overflow he had. We’re in a time now word of mouth should have more weight than a review but it’s not the case. Our mistake was not contacting Always about the situation and give him an opportunity. He contacted me after the 2 star review. We spoke about the concerns and after offering to come make it right , I requested that JT finish the job instead. Both companies made it right! Thank you again for the service and no disrespect to JT but I would like to become a new customer to you if able.
June 2021
This was my first time using this company. I scheduled an appointment for a free estimate on getting my 10ft hedges cut down to about 6 feet, they surround my pool so not an easy job. The owner showed up within an hour, gave me a quote and his guys showed up (earlier than expected) the next day just like he said. There was a little bit of miscommunication (probably on my end) and I called the owner and the next day the owner and crew showed up and fixed everything to my liking! Very happy with this company. Definitely will be using them to continue my hedge trimmings in the future.Service: Lawn mowing & maintenance
June 2021
We had a tree removed and the team did a good job taking it out. It was a very large water oak that was rotting. While taking it down a piece of fencing was hit but they replaced it the next day. Communication could have been better since they didn't finish in one day and didn't tell us they'd be back. The next morning they were here and finished the job. Overall, would recommend.
Originally left a negative review regarding the service rendered about another company (JT Lawn Care ) which Always There forwarded our info for service due to the overflow he had. We’re in a time now word of mouth should have more weight than a review but it’s not the case. Our mistake was not contacting Always about the situation and give him an opportunity. He contacted me after the 2 star review. We spoke about the concerns and after offering to come make it right , I requested that JT finish the job instead. Both companies made it right! Thank you again for the service and no disrespect to JT but I would like to become a new customer to you if able.
This was my first time using this company. I scheduled an appointment for a free estimate on getting my 10ft hedges cut down to about 6 feet, they surround my pool so not an easy job. The owner showed up within an hour, gave me a quote and his guys showed up (earlier than expected) the next day just like he said. There was a little bit of miscommunication (probably on my end) and I called the owner and the next day the owner and crew showed up and fixed everything to my liking! Very happy with this company. Definitely will be using them to continue my hedge trimmings in the future.Service: Lawn mowing & maintenance
We had a tree removed and the team did a good job taking it out. It was a very large water oak that was rotting. While taking it down a piece of fencing was hit but they replaced it the next day. Communication could have been better since they didn't finish in one day and didn't tell us they'd be back. The next morning they were here and finished the job. Overall, would recommend.