Compass property of Jacksonville Florida is the best .They ordered me a new stove and they installed it themself on a holiday which is today. That just doesn't happen. Also they painted the outside of my wall by the entrance to my apartment and it looks great. Anytime you need anything from Compass property they're there for you. Especially Tara. She would do whatever it takes to keep her tenants happy. I'm extremely happy here.♥️♥️♥️
Sharika Tillman
Oct 2024
They are terrible. Took my deposit and I left the home top tier . I was harassed over more money after I paid for cleaning services and I did not leave anything . Do not rent run from them . You will regret it like me . They make up fee. Never had any updates or fixed abut a SCAM. I DO NOT RECOMMEND AT AL.
Shan Redmond
Oct 2024
I put in a work order for repair for my AC not working on Aug 14th, still has not sent a qualified person to repair it. This company does not communicate with the homeowner to let them know what’s going on. They are just money hungry add on a bunch of unnecessary fees.
Patty Koon
Sep 2024
Compass Property Management is GREAT! Tara and Samantha get any repairs done quickly! We absolutely love them.
Kristin Overton
May 2024
Absolutely love Tara and Samantha, If there is a problem the get it fixed asap!
DeAndre Cox
Mar 2024
Pretty decent company
John P
Oct 2023
Taylor is always very professional and available to answer any questions or concerns I may have. ?????J. H.
Jordan Malone
Oct 2023
This company is a complete joke. Please do yourself a favor and stay far away from them and their “attempt” to scam renters. Please learn from us and the horrific time that we went through with Compass and their sketchy employees, from the property managers all the way up to the brokers. The best thing we ever did for ourselves was to terminate our lease with this company. Do not recommend.
Taylor Fletcher
Oct 2023
DO NOT RENT FROM THIS COMPANY!!!! If zero stars was an option I would have given this company a zero. Our property manager was Samantha. We also dealt with Tara, the broker. Our needs as renters were never met. All this company will do is rip you off and treat you as if you don’t matter. If you don’t care about your security deposit fraudulently being taken from you and this company siding with the homeowner refusing to give your money back then by all means rent at your own risk. This company, the employees, and their policies are all highly questionable. We bathed in our own filth for over 6 months because of the lack of response we got to our multiple maintenance requests to have the shower fixed. That is only one of the many problems we have had with Compass. I promise you, they will do everything they can to rip you off and not respond to any requests within a timely manner. This company is beyond fraudulent and will not continue to get away with doing business as they are and treating renters horribly. ***we rented property 12226 Spiney Ridge Dr S. I would highly recommend not renting this home unless you are prepared for a nightmare. It is an older home built in the 80’s that needs all new windows, new HVAC (we racked up multiple medical bills from the horrendous air quality not safe for a family with small children or anyone for that matter), the shower needs to be completely ripped out and redone, the fireplace is a safety hazard, and the entire house smelled of mold the entire time we lived there. The owner will keep security deposit funds and not fix anything that needs fixing in this very run down home. DO NOT RENT FROM THIS COMPANY. You will save yourself a lot of stress and money.
Kasey H.
Oct 2023
I rented from this company for over 8 years. I paid my rent on time for 8 years. This year I was told the home I was renting was being sold therefore my lease was not being renewed. My lease ended on 8/31/23. On 10/13/23 the same property is back up for rent yet 600 dollars more. This company has no honor they could have just been honest and stated they wanted more money. Yet they had me move my entire life with 4 kids based on a lie. When for 8 years I have been a loyal tenant and made sure my rent was paid on time each month. Thanks compass Property your dishonesty has just pushed me even more to become a homeowner.
Vicki Loudermilk
Compass property of Jacksonville Florida is the best .They ordered me a new stove and they installed it themself on a holiday which is today. That just doesn't happen. Also they painted the outside of my wall by the entrance to my apartment and it looks great. Anytime you need anything from Compass property they're there for you. Especially Tara. She would do whatever it takes to keep her tenants happy. I'm extremely happy here.♥️♥️♥️
Sharika Tillman
They are terrible. Took my deposit and I left the home top tier . I was harassed over more money after I paid for cleaning services and I did not leave anything . Do not rent run from them . You will regret it like me . They make up fee. Never had any updates or fixed abut a SCAM. I DO NOT RECOMMEND AT AL.
Shan Redmond
I put in a work order for repair for my AC not working on Aug 14th, still has not sent a qualified person to repair it. This company does not communicate with the homeowner to let them know what’s going on. They are just money hungry add on a bunch of unnecessary fees.
Patty Koon
Compass Property Management is GREAT! Tara and Samantha get any repairs done quickly! We absolutely love them.
Kristin Overton
Absolutely love Tara and Samantha, If there is a problem the get it fixed asap!
DeAndre Cox
Pretty decent company
John P
Taylor is always very professional and available to answer any questions or concerns I may have. ?????J. H.
Jordan Malone
This company is a complete joke. Please do yourself a favor and stay far away from them and their “attempt” to scam renters. Please learn from us and the horrific time that we went through with Compass and their sketchy employees, from the property managers all the way up to the brokers. The best thing we ever did for ourselves was to terminate our lease with this company. Do not recommend.
Taylor Fletcher
DO NOT RENT FROM THIS COMPANY!!!! If zero stars was an option I would have given this company a zero. Our property manager was Samantha. We also dealt with Tara, the broker. Our needs as renters were never met. All this company will do is rip you off and treat you as if you don’t matter. If you don’t care about your security deposit fraudulently being taken from you and this company siding with the homeowner refusing to give your money back then by all means rent at your own risk. This company, the employees, and their policies are all highly questionable. We bathed in our own filth for over 6 months because of the lack of response we got to our multiple maintenance requests to have the shower fixed. That is only one of the many problems we have had with Compass. I promise you, they will do everything they can to rip you off and not respond to any requests within a timely manner. This company is beyond fraudulent and will not continue to get away with doing business as they are and treating renters horribly. ***we rented property 12226 Spiney Ridge Dr S. I would highly recommend not renting this home unless you are prepared for a nightmare. It is an older home built in the 80’s that needs all new windows, new HVAC (we racked up multiple medical bills from the horrendous air quality not safe for a family with small children or anyone for that matter), the shower needs to be completely ripped out and redone, the fireplace is a safety hazard, and the entire house smelled of mold the entire time we lived there. The owner will keep security deposit funds and not fix anything that needs fixing in this very run down home. DO NOT RENT FROM THIS COMPANY. You will save yourself a lot of stress and money.
Kasey H.
I rented from this company for over 8 years. I paid my rent on time for 8 years. This year I was told the home I was renting was being sold therefore my lease was not being renewed. My lease ended on 8/31/23. On 10/13/23 the same property is back up for rent yet 600 dollars more. This company has no honor they could have just been honest and stated they wanted more money. Yet they had me move my entire life with 4 kids based on a lie. When for 8 years I have been a loyal tenant and made sure my rent was paid on time each month. Thanks compass Property your dishonesty has just pushed me even more to become a homeowner.