TLDR; Professional, excellent service. Highly Recommend.Received A+ AC service from Crystal Air. The technician was able to quickly diagnose and resolve the drain issue we were having with our AC system. He educated us to the cause and how to resolve it moving forward. Of all the AC work we've had to have done in the various homes we've lived in, this service was the best we've ever received. Thank you Crystal Air! Will look to you all for all our future needs here in the greater LA area!Service: A/C system maintenance
September 2022
These guys are the BEST!!!! Crystal Air was sent by AHS to look at my a/c when it died during a heatwave. Sasha arrived earlier than expected and showed me where my compressor had rusted out. It was unrepairable. They'd need to order me a new one. I practically begged for some freon to carry me over, and Sasha, while technically willing to allow me to "throw money to the wind" as he put it, openly discouraged me from making that choice. Someone with less integrity would have taken my money. AHS denied my claim because Sasha had mentioned "damage from sprinklers" on his report. Do you know why he did that? Because there was damage from sprinklers.... read full review
October 2020
This place has been solid for me a number of times. Their technician Sasha is very skilled, has diagnosed problems other companies couldn't fix, and did a different company said could only be fixed if I replaced the entire system for 15k! Sasha fixed that problem for 365 bucks. I see they have a few bad reviews, I don't know... I've always found them to be on top of it. I know Sasha is for sure dependable, honest, trustworthy and has helped me a number of times.
TLDR; Professional, excellent service. Highly Recommend.Received A+ AC service from Crystal Air. The technician was able to quickly diagnose and resolve the drain issue we were having with our AC system. He educated us to the cause and how to resolve it moving forward. Of all the AC work we've had to have done in the various homes we've lived in, this service was the best we've ever received. Thank you Crystal Air! Will look to you all for all our future needs here in the greater LA area!Service: A/C system maintenance
These guys are the BEST!!!! Crystal Air was sent by AHS to look at my a/c when it died during a heatwave. Sasha arrived earlier than expected and showed me where my compressor had rusted out. It was unrepairable. They'd need to order me a new one. I practically begged for some freon to carry me over, and Sasha, while technically willing to allow me to "throw money to the wind" as he put it, openly discouraged me from making that choice. Someone with less integrity would have taken my money. AHS denied my claim because Sasha had mentioned "damage from sprinklers" on his report. Do you know why he did that? Because there was damage from sprinklers.... read full review
This place has been solid for me a number of times. Their technician Sasha is very skilled, has diagnosed problems other companies couldn't fix, and did a different company said could only be fixed if I replaced the entire system for 15k! Sasha fixed that problem for 365 bucks. I see they have a few bad reviews, I don't know... I've always found them to be on top of it. I know Sasha is for sure dependable, honest, trustworthy and has helped me a number of times.