After 19 years with a kitchen that was designed in the 70's I was ready for a remodel. My husband being the CPA wanted multiple quotes so we interviewed 5 contractors without success. I was about to take a sledgehammer to the kitchen just to get it started when Christina, a designer at ProSource, recommended Caroline Weaver. I called her and got a quote which fit within our budget and made my husband happy. I had ordered appliances in August that were to be delivered in January. OK that worked we'll just store them in the garage. I ordered our cabinets from ProSource (also a great company to work with) in October. I was told it would take up to 16 weeks to get the cabinets which was OK with me but pushing into tax season which probably would have given my husband a heart attack. Anyway, the ball had started to roll when SURPRISE(!) the cabinets were ready to be delivered in December. After a bit of panic. I contacted Caroline and let her know that the cabinet company would hold the cabinets until January but the timeline had been pushed forward. As luck would have it she had an unexpected cancellation and was able to fit us in. The day in early January that her crew came over to begin demolition we had lost power and it was absolutely pouring rain. It was no problem for them they just merrily went about demolishing the kitchen.The job was expected to take 5-6 weeks they were finished in 4 and it was beautiful. So here is what I love about Monument Home Services, Caroline Weaver, Wade, Tyler and Juan (her team).Caroline always responded quickly to my questions and I had a lot of questions. The team showed up on time everyday altho' honestly 7am killed me. I'm not a morning person. They were completely professional in everything they did.They cleaned up every night before they left. I mean REALLY cleaned up.The work they did was perfect. Wade is a perfectionist and it showed. I never felt that is was just "good enough" It was beautifully done and he added touches that improved the overall look. I have two bathrooms that I am going to remodel and I will have Caroline Weaver and her awesome team do them!I have recommended her to everyone I know.
Karen G.
Feb 2023
Caroline Weqver and the team at Monument Home Services accomplished my home remodel while I was out of state. It was accomplished on time and on budget. They kept me informed every step of the way and successfully resolved any and all challenges that arose. The craftsmanship was spectacular and has stood the test of time. It's been two years since they completed the project but when a small issue arose re a subcontractor they jumped back in immediately and as usual the result was outstanding.
BTL
May 2022
My wife and I were referred to them and we are so glad we listened to that recommendation. Caroline, Wade, Tyler, and Lance are professional, hardworking, meticulous, communicative, friendly, well-priced, and experts at their craft. Instead of being “tired” of having people in and out of our house every day we felt like we had friends over to remodel our bathroom. They went above and beyond our expectations for our master bathroom remodel and we couldn’t possibly be happier. Their attention to detail is impressive and they finished on time and on budget. We entered into the project somewhat apprehensively with not having a master bath yet immediately felt comfortable and confident. I cannot recommend them highly enough - you won’t be disappointed if you choose them (and you should)! One of these days we will remodel our kitchen as well and Monument will be the ones we work with. I can’t imagine working with anyone else.Services: Paint indoors
Brian Tyler Lamborn
May 2022
My wife and I were referred to them and we are so glad we listened to that recommendation. Caroline, Wade, Tyler, and Lance are professional, hardworking, meticulous, communicative, friendly, well-priced, and experts at their craft. Instead of being “tired” of having people in and out of our house every day we felt like we had friends over to remodel our bathroom. They went above and beyond our expectations for our master bathroom remodel and we couldn’t possibly be happier. Their attention to detail is impressive and they finished on time and on budget. We entered into the project somewhat apprehensively with not having a master bath yet immediately felt comfortable and confident. I cannot recommend them highly enough - you won’t be disappointed if you choose them (and you should)! One of these days we will remodel our kitchen as well and Monument will be the ones we work with. I can’t imagine working with anyone else.Services: Bathtub replacement
Terri C.
Sep 2021
After getting multiple quotes and home visits from various contractors for our master bathroom remodel, we contacted Monument Home Services. Some of the remodel project included the removal of a large tub that was surrounded by outdated tile, create a large shower area, and update vanity and dressing area. Caroline immediately responded to my inquiry and we set up a time to meet within a few days. She listened to our thoughts on what we wanted and gave her professional expertise to help us make decisions on everything from creating a completely new layout, to tile and fixtures. She was always available throughout the entire project to answer our questions and she kept up updated on the progress timeline. Wade and Tyler did an amazing job on the remodel, - their work is high quality and professional. Wade started each day by discussing what was going to happen that day -- so absolutely no surprises or miscommunications. Attention to even the smallest detail in all aspects of their work was above and beyond our expectation. Great company to work with, and great people to deal with everyday. We couldn't be more pleased with the results and highly recommend Monument Home Services.
Rebecca Williams
Sep 2021
They are the best. Highly recommendServices: Install flooring
Julie H.
Feb 2021
First of all, I would give them a 10 star rating if that was an option. From the very first meeting with Caroline to the completion of our kitchen remodel, everything went as planned.Caroline was amazing. Her expertise was invaluable in deciding on the flooring, countertops, etc. She was a calm and reassuring presence as we went about making all the necessary decisions. It was such a pleasure working with her.Wade and Tyler did the remodel. I was initially concerned about having strangers in our house, but those concerns disappeared quickly once I met them. They were very respectful, personable and showed great pride in what they were doing. Wade was very knowledgeable and great with details! His assistant, Tyler, was awesome and they worked well together.We decided to keep our old cabinets. Wade and Tyler worked really hard to make them look almost new. Wade even fabricated a half cabinet and drawer out of ones that were modified to accommodate a dishwasher. They offered to install our extra cabinet and drawer knobs in our bathroom even though they weren't working in the bathroom.There is so much more I could say about this wonderful group, but suffice it to say I give them an A+. Our new kitchen is more than we had dreamed of and it is all thanks to them! We look forward to working with them again next year when it is time to remodel one of our bathrooms!
Llynn Gilmore
Aug 2020
Larry and crew were amazing! They built me a new deck and repaired my garage. They were prompt and fun to work with and did a great job.
Victor C.
Oct 2019
Contracted through Lowe's, they did fine with the cabinets and the tile look very nice, but they totally came up short with finish details, communication and customer service. Lied about damage caused by workers, gave incorrect answers to product and process questions, painted over sections of unsanded spackling, gouged and scratched 90 year old oak floor when moving stove, installed sink incorrectly with missing piece & refused to correct so had to pay an actual plumber to reinstall, and had the misfortune to have to deal with arrogant, indifferent & condescending "project director". Maybe Lowe's didn't pay them enough.
Ivan M.
Jul 2019
Tiling was great in our bathroom remodel, plumbing was great too. Shower install was prefect. Terrible at installing doors, gaps, not shutting correctly, lots of pudding. Poor at painting as well, I am finishing it myself. They need call and offer to have a professional painter come in. At that time my wife wanted me to finish, quality was better when I did it.
Sunny P.
After 19 years with a kitchen that was designed in the 70's I was ready for a remodel. My husband being the CPA wanted multiple quotes so we interviewed 5 contractors without success. I was about to take a sledgehammer to the kitchen just to get it started when Christina, a designer at ProSource, recommended Caroline Weaver. I called her and got a quote which fit within our budget and made my husband happy. I had ordered appliances in August that were to be delivered in January. OK that worked we'll just store them in the garage. I ordered our cabinets from ProSource (also a great company to work with) in October. I was told it would take up to 16 weeks to get the cabinets which was OK with me but pushing into tax season which probably would have given my husband a heart attack. Anyway, the ball had started to roll when SURPRISE(!) the cabinets were ready to be delivered in December. After a bit of panic. I contacted Caroline and let her know that the cabinet company would hold the cabinets until January but the timeline had been pushed forward. As luck would have it she had an unexpected cancellation and was able to fit us in. The day in early January that her crew came over to begin demolition we had lost power and it was absolutely pouring rain. It was no problem for them they just merrily went about demolishing the kitchen.The job was expected to take 5-6 weeks they were finished in 4 and it was beautiful. So here is what I love about Monument Home Services, Caroline Weaver, Wade, Tyler and Juan (her team).Caroline always responded quickly to my questions and I had a lot of questions. The team showed up on time everyday altho' honestly 7am killed me. I'm not a morning person. They were completely professional in everything they did.They cleaned up every night before they left. I mean REALLY cleaned up.The work they did was perfect. Wade is a perfectionist and it showed. I never felt that is was just "good enough" It was beautifully done and he added touches that improved the overall look. I have two bathrooms that I am going to remodel and I will have Caroline Weaver and her awesome team do them!I have recommended her to everyone I know.
Karen G.
Caroline Weqver and the team at Monument Home Services accomplished my home remodel while I was out of state. It was accomplished on time and on budget. They kept me informed every step of the way and successfully resolved any and all challenges that arose. The craftsmanship was spectacular and has stood the test of time. It's been two years since they completed the project but when a small issue arose re a subcontractor they jumped back in immediately and as usual the result was outstanding.
BTL
My wife and I were referred to them and we are so glad we listened to that recommendation. Caroline, Wade, Tyler, and Lance are professional, hardworking, meticulous, communicative, friendly, well-priced, and experts at their craft. Instead of being “tired” of having people in and out of our house every day we felt like we had friends over to remodel our bathroom. They went above and beyond our expectations for our master bathroom remodel and we couldn’t possibly be happier. Their attention to detail is impressive and they finished on time and on budget. We entered into the project somewhat apprehensively with not having a master bath yet immediately felt comfortable and confident. I cannot recommend them highly enough - you won’t be disappointed if you choose them (and you should)! One of these days we will remodel our kitchen as well and Monument will be the ones we work with. I can’t imagine working with anyone else.Services: Paint indoors
Brian Tyler Lamborn
My wife and I were referred to them and we are so glad we listened to that recommendation. Caroline, Wade, Tyler, and Lance are professional, hardworking, meticulous, communicative, friendly, well-priced, and experts at their craft. Instead of being “tired” of having people in and out of our house every day we felt like we had friends over to remodel our bathroom. They went above and beyond our expectations for our master bathroom remodel and we couldn’t possibly be happier. Their attention to detail is impressive and they finished on time and on budget. We entered into the project somewhat apprehensively with not having a master bath yet immediately felt comfortable and confident. I cannot recommend them highly enough - you won’t be disappointed if you choose them (and you should)! One of these days we will remodel our kitchen as well and Monument will be the ones we work with. I can’t imagine working with anyone else.Services: Bathtub replacement
Terri C.
After getting multiple quotes and home visits from various contractors for our master bathroom remodel, we contacted Monument Home Services. Some of the remodel project included the removal of a large tub that was surrounded by outdated tile, create a large shower area, and update vanity and dressing area. Caroline immediately responded to my inquiry and we set up a time to meet within a few days. She listened to our thoughts on what we wanted and gave her professional expertise to help us make decisions on everything from creating a completely new layout, to tile and fixtures. She was always available throughout the entire project to answer our questions and she kept up updated on the progress timeline. Wade and Tyler did an amazing job on the remodel, - their work is high quality and professional. Wade started each day by discussing what was going to happen that day -- so absolutely no surprises or miscommunications. Attention to even the smallest detail in all aspects of their work was above and beyond our expectation. Great company to work with, and great people to deal with everyday. We couldn't be more pleased with the results and highly recommend Monument Home Services.
Rebecca Williams
They are the best. Highly recommendServices: Install flooring
Julie H.
First of all, I would give them a 10 star rating if that was an option. From the very first meeting with Caroline to the completion of our kitchen remodel, everything went as planned.Caroline was amazing. Her expertise was invaluable in deciding on the flooring, countertops, etc. She was a calm and reassuring presence as we went about making all the necessary decisions. It was such a pleasure working with her.Wade and Tyler did the remodel. I was initially concerned about having strangers in our house, but those concerns disappeared quickly once I met them. They were very respectful, personable and showed great pride in what they were doing. Wade was very knowledgeable and great with details! His assistant, Tyler, was awesome and they worked well together.We decided to keep our old cabinets. Wade and Tyler worked really hard to make them look almost new. Wade even fabricated a half cabinet and drawer out of ones that were modified to accommodate a dishwasher. They offered to install our extra cabinet and drawer knobs in our bathroom even though they weren't working in the bathroom.There is so much more I could say about this wonderful group, but suffice it to say I give them an A+. Our new kitchen is more than we had dreamed of and it is all thanks to them! We look forward to working with them again next year when it is time to remodel one of our bathrooms!
Llynn Gilmore
Larry and crew were amazing! They built me a new deck and repaired my garage. They were prompt and fun to work with and did a great job.
Victor C.
Contracted through Lowe's, they did fine with the cabinets and the tile look very nice, but they totally came up short with finish details, communication and customer service. Lied about damage caused by workers, gave incorrect answers to product and process questions, painted over sections of unsanded spackling, gouged and scratched 90 year old oak floor when moving stove, installed sink incorrectly with missing piece & refused to correct so had to pay an actual plumber to reinstall, and had the misfortune to have to deal with arrogant, indifferent & condescending "project director". Maybe Lowe's didn't pay them enough.
Ivan M.
Tiling was great in our bathroom remodel, plumbing was great too. Shower install was prefect. Terrible at installing doors, gaps, not shutting correctly, lots of pudding. Poor at painting as well, I am finishing it myself. They need call and offer to have a professional painter come in. At that time my wife wanted me to finish, quality was better when I did it.